Licensing Coordinator I

Integrity Marketing Group; Athens (GA); On-site; USD 25,000 - 33,000; Full time

Job summary

North American Senior Benefits, part of Integrity Marketing Group, is seeking a Licensing Coordinator I in Athens, GA to support contract and licensing processes for agent appointments with carriers. This role emphasizes accuracy, timely processing, and responsive customer service.

You will compile data, manage submissions in the system, and assist with onboarding of new carriers and agents, while adapting to changing workflows in a fast-paced environment.

Qualifications

• High school diploma or GED; prior experience preferred but not required.
• Ability to read, write, and understand simple instructions, memos, and short correspondence.
• Clear verbal and written communication skills; ability to explain information to customers.

Responsibilities

• Process contracts and licensing for agent appointments with carriers in a timely manner with accuracy.
• Compile and verify data to be entered; ensure data submitted is complete and correct.
• Record work, transmit information into database, and file or route documents after entry.
• Provide knowledgeable customer service by responding to inquiries about status of documents and resolving data issues.
• Follow processes to ensure timely document turnaround and follow-up.
• Handle updates and changes to contracts, licenses, and commission schedules in the system.
• Onboard new carriers and new agents; participate in special projects as assigned.

Skills

Multiline phone skills

Strong communication

Independent worker

Adaptability

Organizational skills

Education

High school diploma or GED

Tools

Email

Word processing

Spreadsheet software

Adobe

Job description

Licensing Coordinator I

North American Senior Benefits Athens, GA

About North American Senior Benefits

North American Senior Benefits focuses on final expense life insurance while offering additional product options in the senior market as well. Based in Georgia, NASB distributes its products through a vast network of more than 5,000 agents across the nation. The family-like atmosphere of success has helped NASB become one of the nation’s largest agencies.

Job Summary

The Licensing Coordinator I will provide a high level of support for our customers by receiving, reviewing, filing, and submitting contracts, licenses, applications, and various other types of administrative work. Process contracts and licensing for agent appointments with carriers in a timely manner with accuracy, as well as potentially confirming agent appointments.

Primary Responsibilities

• Processes contracts and licensing for agent appointments with carriers in a timely manner with accuracy.
• Compiles and verifies the accuracy of data to be entered.
• Takes necessary action to ensure the data submitted is complete, correct, and accurate.
• Records work completed, transmits entered information into database, and files or routes documents after entry.
• Provides knowledgeable customer service by responding to customer inquiries regarding the status of submitted documents, as well as resolving questions, inconsistencies, or missing data from documents they submit.
• Follows proper processes and procedures to ensure timely document turnaround and follow up.
• Processes updates, changes, and/or additions to contracts, licenses for agent appointments, licensing forms from carriers in system, and commission schedules for and from carriers in system.
• New carrier and new agent onboarding.
• Special projects (such as software testing and implementation) may be assigned.
• Perform other duties as assigned.

Primary Skills and Requirements

• High school diploma or general education degree (GED); prior experience preferred but not required.
• Capacity to read, write, and comprehend simple instructions, short correspondence, and memos.
• Capability to effectively present information in person, over the phone, and in writing.
• Capable of applying reasoning and common sense understanding to carry out written or oral instructions.
• Possess basic computer navigation skills and knowledge or familiarity of basic computer programs/applications including but not limited to email, word processing, spreadsheet programs, internet, Adobe, etc.
• Multi line phone skills.
• Good oral and written communications.
• Ability to plan and organize.
• Adaptation to changing business operations.
• Ability to multi-task while working in a fast-paced environment.
• Effectively able to work independently and part of a team.

Salary

$18.00

About Integrity

Integrity is one of the nation’s leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead. Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you’ll love, and we’ll love you back. We’re proud of the work we do and the culture we’ve built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind. Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are — in person, over the phone or online. Integrity’s employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com.

Equal Opportunity Employer

Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.

Important Note

Please note that all official communications from Integrity will come from @integrity.com or Workday domains.

Founded in 2006, Integrity develops and distributes life and health insurance products and wealth products with carrier partners and markets these products through our vast distribution network. Our omnichannel platform helps provide life and health insurance and wealth management services to Americans to fit their unique needs. Wherever you are in life, the future can be a leap of faith.