LICENSED VOCATIONAL NURSE- PEDIATRICS

Su Clinica Familiar; Harlingen (TX); On-site; USD 45,000 - 60,000; Full time

Job summary

Su Clinica Familiar in Harlingen, TX is seeking a Licensed Vocational Nurse (LVN) responsible for delivering optimal patient care in a collaborative environment. Duties include recording patient information and assisting with diagnostic tests and procedures.

The ideal candidate must have strong customer service skills, be bilingual in English and Spanish, and hold a valid nursing license in Texas. Travel is required for this position, enhancing service delivery to the community.

Qualifications

• Must be a Licensed Vocational Nurse with current BLS/CPR certification.
• Experience working with the public is preferred.
• Bilingual (English/Spanish) is mandatory.

Responsibilities

• Assist with patient care and ensure a positive patient experience.
• Record patient information accurately in medical records.
• Prepare and instruct patients for lab tests and procedures.

Skills

Knowledge of patient care procedures

Proficient in EMR and Microsoft Office

Skilled in customer service

Ability to communicate in English and Spanish

Ability to maintain confidentiality

Education

Licensed vocational nurse in Texas

High School or GED

Tools

Medical equipment

Job description

Job Details

Job Location: HARLINGEN CLINIC - HARLINGEN, TX 78550

General Description of Position

Responsible for performing a variety of duties working collaboratively with all Clinical and Administrative staff. Duties will involve both clinical and clerical to deliver optimal patient care services within the maximum scope of the LVN’s professional expertise.

Will perform duties to ensure the patient has a pleasant and satisfactory experience in the way their health care is delivered, managed, coordinated with both internal and external entities and in which the patient participates in decision‑making.

As a member of the clinical team, this position requires total support to the PCMH principles, policies, and procedures, and assists with patient preparation according to the protocols established for providers or required by special circumstances.

When assessing the patient, the age of the patient is considered. May assist with charge duties on occasion. Aids and guidance to clinical staff as needed. LVN will be able to work in another team in absence or need of a provider in other clinic sites as needed.

Essential Job Functions

• Actively and accurately record in the medical record the patient information collected, including updates on medications or summaries from the patient pre‑visit summary. (PCMH 2C, 3C)
• Actively participate in a multidisciplinary team, huddles to coordinate care, scheduling and follow‑up along with the provider and front desk clerks to prepare for the patients scheduled, review opportunities for same‑day access, and alert other disciplines for patients and families with and without special needs. (PCMH 1A, 1B, 1G)
• Perform and monitor staff administering medication and vaccines orally, rectally, internally or by injections and monitor patient for drug reaction.
• Attend and complete required in‑service trainings such as HEALH EDU, Su Clinica trainings and other web‑based courses and educational programs.
• Submit required documentation in a timely manner (credentialing requirements, license renewals, certifications, CNE attendance, etc.).
• Prepare instruct patients and collect and process specimens for laboratory testing and alert provider of any patient concerns or abnormal results. (PCMH 5A)
• Complete required electronic documents to coordinate refills, and orders diagnostic studies/exam through internal or external referral process. (PCMH 2C, 3D)
• Conduct appropriate screening tests (i.e. glucometers, spirometer) and follow up with provider on test results. (PCMH 5A)
• Engage patient and their care givers in understanding their care in a culturally and linguistically appropriate manner. (PCMH 1F)
• Observe patients for changes in condition and promptly inform providers of any urgent situations needing immediate action.
• Participate in quality improvement projects aimed at improving patient care outcomes. (PCMH 6A)
• Participate in providing training/education to SC employees or students when requested.
• Perform patient call backs in a timely manner and document. (PCMH 1.2)
• Perform duties within the scope of practice as delegated by provider through the use of approved standing orders and/or protocols. (PCMH 2C)
• Perform nurse coordinator duties by arriving at walk‑in patients, checking availability of provider’s schedule. (PCMH 1A)
• Prepare exam rooms, prepare the patients for examination, treatment, and procedures, and assist the provider.
• Takes vital signs, medical history and accurately enters information into electronic medical record, and prepares patients for examinations, procedures, and treatments. (PCMH 2B)
• Teach method of health promotion and disease prevention in accordance with individualized needs. Refer patient to appropriate resources/referrals, social services, pharmacy, laboratory, etc. (PCMH 3C)
• Verify that patients and family members’ discharge and follow‑up questions have been addressed and appropriate educational materials provided and documented in the electronic medical records. (PCMH 3C)
• Work jointly with providers to maximize disease prevention and reinforce patient follow‑through with provider’s orders and instructions. (PCMH 3C)
• Perform patient testing and reporting as assigned and performs laboratory tests as described in the Laboratory Manual. (PCMH 5A)
• Maintain adequate stock levels. (PCMH 5A)
• Run controls, monitor QC data and perform, document and assure proficiency tests are submitted. (PCMH 5A)
• Keep all laboratory records on file and assist in laboratory inspection preparedness. (PCMH 5A)
• Maintain instruments following manufacturer recommendation. (PCMH 5A)
• Document accurately maintaining action logs. (PCMH 5A)

Qualifications

• Knowledge of practice level procedures, techniques, and practice of patient care.
• Proficient in use of computer and software (EMR, Microsoft Word, Excel, etc.) and telephone system.
• Knowledge of regulatory requirements, health plan contracts, governmental benefits, and community resources.
• Knowledge of SC policies and procedures.
• Knowledge of the Chronic Care Model and Patient‑Centered Medical Home Model (PCMH).
• Skilled in excellent customer service and makes customer service a top priority.
• Ability to complete basic/intermediate math computations and medical math conversions.
• Ability to examine documents for accuracy and completeness.
• Ability to maintain a flexible work schedule, take calls, work evenings and weekends, and float as needed.
• Ability to maintain an effective and professional working relationship with the public and co‑workers.
• Ability to maintain client, office confidentiality and abide by confidentiality expectations and HIPAA guidelines.
• Ability to prepare records in accordance with detailed instructions.
• Ability to read, write and speak in a clear, accurate and professional manner; includes active listening skills and understanding medical terminology.
• Ability to recognize, evaluate, solve problems, correct errors, and report to supervisors of issues.
• Ability to resolve patient service issues and exercise independent judgment.
• Ability to speak, understand and write Spanish and English.
• Ability to work in a fast‑paced environment.
• Ability to work with medical equipment to include but not limited to electronic and manual vital signs measurement, auditory and visual examinations, oxygen and suction apparatus, electrocardiograms, and respiratory exams.
• Physical ability to bend, stretch, stoop, stand, sit, and lift 20 lbs.
• Ability to insert urine catheters into a specific patient population and supervise new staff in performance of procedure.
• Excellent interpersonal skills reflecting clarity, diplomacy and communicating accurately and effectively with all levels of staff and management.
• Ability to assist with the control of department budget.
• Ability to communicate concerns to appropriate personnel using tact and diplomacy.
• Ability to demonstrate role in safety rules and emergency preparedness.
• Must not abuse sick leave or other periods allowed away from the job.
• Initiate prompt and accurate treatment, diagnostic screening and medications as ordered.
• Interpret and translate for the provider when necessary.
• Present a positive image for Su Clinica.
• Apply critical thinking skills, multi‑tasking, prioritization and attention to detail and make sound judgment at all levels throughout the patient’s continuum of care and make necessary referrals on behalf of patient or caregiver as instructed by provider.
• Promote teamwork, offering to help other personnel including orientees, students, float staff or agency personnel.

Experience Desired/Certification Required

• High School or GED.
• Licensed vocational nurse in the State of Texas.
• Experience in working with the public preferred.
• Computer literate.
• Current with BLS/CPR.
• Bilingual (English/Spanish) a must.

Special Instructions

This position requires travel. Employees must provide transportation. If an employee operates a personal motor vehicle in the performance of their official duties, the employee must possess a current valid Texas driver’s license for the appropriate type of vehicle and Texas Liability insurance. This position requires that an employee’s driving record be verified with law enforcement to ensure compliance with SCF’s driving policy.

Additional Notes

Due to the nature of SCF Services, it may be necessary for employees to work extended hours or other variations of the usual shift to ensure adequate care to patients and to maintain service to the community.