Licensed Vocational Nurse - ECM

Heritage Health Network; Riverside (CA); Hybrid; USD 60,000 - 75,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Heritage Health Network (HHN) is seeking a Licensed Vocational Nurse (LVN) to join our Enhanced Care Management team, supporting members within the IEHP Pod. The LVN will collaborate with RNs, Lead Care Managers, Community Health Workers, and the Director of Clinical Operations to deliver coordinated, whole-person care in a member-facing role.

The role combines clinical support, care coordination, community engagement, and accurate clinical documentation, with regular local travel within

Qualifications

• California LVN license in good standing.
• Completion of an accredited LVN program.
• 2+ years of nursing experience, preferably in care management, ambulatory care, ECM, or managed care.
• Strong clinical assessment, care planning and care coordination skills.
• Knowledge of Medi-Cal or managed care practices.
• Bilingual English/Spanish is a plus.

Responsibilities

• Provide clinical support and care coordination for an ECM caseload.
• Support person-centered care plans and address barriers to care.
• Conduct member visits in the community or home and accompany to appointments.
• Complete risk assessments and update care plans with RNs and Lead Care Managers.
• Use motivational interviewing to engage members and encourage adherence.
• Coordinate with hospitals and providers on discharge planning and transitional care.
• Review documentation and ensure accuracy and completeness.
• Participate in daily pod huddles and multidisciplinary reviews.
• Help members access healthcare services and community resources.
• Maintain timely documentation in ECW and ensure regulatory/billing readiness.
• Escalate cases outside LVN scope to the RN or Director of Clinical Operations.

Skills

Care coordination

Clinical assessment

Communication

Multidisciplinary teamwork

Local travel

Education

LVN program completion

Job description

Riverside, United States | Posted on 10/27/2026

Heritage Health Network (HHN) was born from a vision to bridge the gap in healthcare accessibility, intuitiveness, and responsiveness. Our story is deeply intertwined with the dedication of our founder, a seasoned prosthetist orthotist with over 15 years of experience serving our community. Committed to improving health outcomes, our founder's expertise and deep community ties have been instrumental in shaping HHN's approach and services. The genesis of HHN was fueled by the need to address the unique challenges faced by Black Americans and individuals with limb loss. Our logo, featuring a bridge, symbolizes our commitment to connecting these communities with comprehensive, empathetic healthcare solutions. It represents our role as a crucial link between medical care and the social determinants of health that are vital for holistic well-being. With a foundation in Enhanced Care Management (ECM), HHN has evolved into a holistic, person-centered network. We believe in treating the individual, not just the condition, by considering the full spectrum of their life's context. This approach stems from our founder's deep understanding of the intricacies of patient care, honed through years of hands-on experience. Today, HHN stands as a vibrant embodiment of community-centric healthcare, continually adapting to meet the changing needs of those we serve. Our journey, marked by resilience, innovation, and unwavering dedication, is a testament to our founder's vision of a healthier, more empowered community. We are proud to continue this legacy, forging new paths towards improved health outcomes and a brighter future for all.

Areas Covered

Riverside County, San Bernardino, High Desert, Low Desert

Job Description

Heritage Health Network (HHN) is seeking a Licensed Vocational Nurse (LVN) to join our Enhanced Care Management (ECM) team supporting members within the IEHP Pod. The LVN will work closely with RNs, Lead Care Managers, Community Health Workers, Behavioral Health Care Managers, and the Director of Clinical Operations to provide coordinated, whole-person care.

This is a member-facing role that combines clinical support, care coordination, community-based member engagement, and clinical documentation.

What You'll Do

• Provide clinical support and care coordination for an assigned caseload of ECM members within the IEHP Pod.
• Support individualized, person-centered care plans and address barriers to care, including avoidable ER and hospital utilization.
• Conduct member visits in the community or home and accompany members to medical appointments as needed.
• Complete risk assessments and collaborate with RNs and Lead Care Managers to develop and update care plans.
• Use motivational interviewing to engage members, encourage adherence, and support behavior change.
• Coordinate with hospitals and other providers on discharge planning and transitional care.
• Review clinical documentation and care plan notes for accuracy and completeness.
• Participate in daily pod huddles, case conferences, and multidisciplinary care reviews.
• Help members access appropriate healthcare services, resources, and community support.
• Maintain accurate, timely, and compliant documentation in ECW.
• Ensure documentation supports health plan, regulatory, billing, and payment requirements.
• Escalate cases outside the LVN scope of practice to the RN or Director of Clinical Operations.

What We're Looking For

• Active California LVN license in good standing.
• Completion of an accredited LVN program.
• 2+ years of nursing experience, preferably in care management, ambulatory care, ECM, managed care, or a related setting.
• Strong clinical assessment, care planning, and care coordination skills within LVN scope of practice.
• Knowledge of Medi-Cal, managed care, or care management practices.
• Strong communication and collaboration skills.
• Ability to work effectively within a multidisciplinary care team.
• Ability to conduct regular local travel for member visits.
• Bilingual English/Spanish is a plus.
• Experience with CalAIM, ECM, or managed care programs is preferred.

Schedule & Location

Schedule: Monday-Friday, business hours

Location: Riverside, CA / Hybrid

Travel: Regular local travel for member visits within the IEHP service area

Why Join HHN?

At Heritage Health Network, you'll be part of a collaborative care team focused on improving outcomes for Medi-Cal members through Enhanced Care Management, whole-person care, and community-based support.