Licensed Security Dispatcher

Andy Frain Services, Inc.; Pineville (NC); Presencial; USD 19 000 - 22 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Weekly pay

Flexible scheduling

Employee discounts

Employee Assistance Program

Supportive work environment

Resumo da oferta

Andy Frain Services, Inc. is seeking a Retail Licensed Security Dispatcher to support a safe customer environment at Carolina Place in Pineville, NC. This full-time role requires alertness, strong customer service, and professional conduct, with shifts mainly dispatching and occasional floor presence on Saturdays.

The position offers weekly pay, flexible scheduling, employee discounts, and an Employee Assistance Program to support well-being and a supportive team environment.

Qualificações

• Experience in customer service and clear communication.
• Ability to stay calm in emergencies.
• Punctual, reliable, and able to follow directions.
• Strong report writing and documentation skills.
• Professional appearance and demeanor; valid driver's license required.

Responsabilidades

• Patrol assigned areas and monitor activity.
• Control access points and manage traffic.
• Monitor CCTV and complete daily logs.
• Respond to alarms, incidents, and emergencies.
• Greet visitors and provide directions professionally.

Conhecimentos

Customer service

Emergency response

Reliability & punctuality

Report writing

Professional appearance

Valid driver's license

Descrição da oferta de emprego

RetailLicensed Security Dispatcher (Full Time)

LOCATION

Carolina Place – Pineville, NC

PAY

$15.00/hour

POSITION TYPE

Full-Time

SCHEDULE

7am-3pm Tuesday and Wednesday

3pm-11pm Thursday and Friday

1pm to 9pm Saturday.

All shifts are dispatching shifts except for Saturday where you may be required to walk the floor as an officer from 1pm to 9pm.

OVERVIEW

We are hiring aRetail Security Guardto help maintain a safe and welcoming environment for customers, employees, and vendors. This role requires strong attention to detail, professionalism, and a customer-first mindset.

BENEFITS

• Weekly pay
• Flexible scheduling
• Employee discounts
• Employee Assistance Program (confidential support resources)
• Supportive work environment focused on well-being

KEY RESPONSIBILITIES

Security & Patrol

• Patrol assigned areas or maintain a fixed post to monitor activity
• Control access points and manage pedestrian/vehicle traffic
• Identify and report suspicious activity, incidents, or safety concerns
• Respond to alarms, emergencies, and on-site incidents

Monitoring & Reporting

• Monitor CCTV cameras and security systems
• Complete daily activity logs, incident reports, and required documentation
• Maintain awareness of surroundings at all times

Safety & Compliance

• Follow all post orders, company policies, and safety procedures
• Maintain knowledge of emergency response protocols
• Inspect property for safety risks (fire hazards, equipment issues, etc.)
• Support loss prevention and recommend safety improvements

Customer Service

• Greet and assist customers, employees, and visitors in a professional manner
• Provide directions and support as needed
• Maintain a visible, approachable presence on-site

QUALIFICATIONS

Required

• Strong customer service and communication skills
• Ability to stay alert and respond calmly in emergency situations
• Reliable, punctual, and able to follow directions
• Ability to write clear and accurate reports
• Must present a professional appearance and demeanor
• Valid Drivers License

Preferred

• Prior security or customer-facing experience
• Familiarity with CCTV, alarms, or access control systems

Skills & Attributes

• High level of attentiveness and situational awareness
• Dependable and team-oriented
• Able to multitask and work in a fast-paced environment
• Strong work ethic with a sense of urgency

Work Expectations

• Arrive on time in full uniform and ready to work
• Stay engaged and proactive throughout your shift
• Follow all safety, training, and compliance requirements

ADDITIONAL INFORMATION

Duties may vary based on site needs. This role requires reliability, professionalism, and a commitment to maintaining a safe environment.