Licensed Plumbing Service Technician | Commission + Bonus

@ Central Plumbing; Helotes (TX); On-site; USD 45,000 - 90,000; Full time

Benefits offered by this job

Performance-Based Bonus Program

Commission-based compensation

Job summary

Anchor Plumbing Services/P3 Services in Helotes, TX, is seeking a Plumbing Service Technician to install, repair and maintain plumbing systems while delivering a world-class customer experience. You will educate clients, present 3–6 options, and perform diagnostics with a focus on safety, code compliance, and high workmanship.

Applicants should have 3+ years of residential/commercial plumbing, a TX license, own tools, and a professional, team-oriented approach.

Qualifications

• High School Diploma or equivalent.
• 3+ years of experience in residential and/or commercial plumbing with in-depth knowledge of service plumbing techniques and tools and familiarity with a wide range of plumbing equipment and safety practices.
• Texas Board of Plumbing Examiners tradesman or journeyman license required.
• Proven background as a Plumbing Technician or similar role.
• Excellent troubleshooting and problem-solving skills.
• Strong critical thinking and diagnostic skills. Must be capable of troubleshooting, diagnosing, and explaining all problems and options to the client.
• Must be capable of performing a thorough and accurate plumbing inspection and communicating findings to the client.
• Must own your own hand tools.
• Ability to lift heavy materials and work in physically demanding environments.
• Basic math skills for measuring and estimating materials. Ability to perform calculations necessary for plumbing work as well as calculations necessary for invoicing purposes.
• Must be able to climb ladders and work in close spaces.
• Valid driver’s license with clean driving record and ability to drive a company vehicle.
• Drug-free and able to pass a comprehensive background check and drug screen.
• Motivated, professional, and committed to excellence in every job.
• Good communication and interpersonal skills.
• Ability to follow maps and/or GPS directions.
• Must be willing to continue training for personal growth as well as participating in the training of new employees.
• Ability and willingness to supervise apprentices.
• Must present a professional image by arriving on time, wearing company uniforms, and being neat, and well-groomed.
• Friendly with a great deal of patience
• Passion for helping people and being a valued part of a team
• Service oriented and ability to interact with all customer service scenarios (positive and negative). Ability to empathize and work through challenging problem-solving situations. Residential Plumbing experience is required!
• Strong team culture with long-term stability
• Competitive compensation based on experience and licensing
• Performance-Based Bonus Program and commission

Responsibilities

• Drive to customer location in a company vehicle, being sure to arrive on time for appointments, and present a professional image.
• Diagnose plumbing issues independently and make repairs efficiently
• Provide clients with 3 to 6 options to choose from.
• Install, repair, and maintain plumbing systems, fixtures, piping, and equipment
• Inspect and test plumbing systems for safety, functionality and code compliance
• Read and interpret blueprints, technical drawings, and schematics to determine the layout of plumbing systems
• Use hand tools, power tools, and pipe threading equipment effectively and safely
• Collaborate with electricians, carpenters, and other trades to ensure accurate and coordinated installations
• Handle customer queries and respond to dispatches
• Prepare quotes and present to customers directly
• Perform heavy lifting and manual labor as needed during plumbing projects
• Conduct inspections and diagnostics to identify and resolve plumbing issues
• Deliver outstanding customer service by listening to client needs and providing clear communication
• Look for opportunities to increase sales on planned calls by using inspection checklists and asking questions of customers
• Ensure company vehicle is properly maintained and stocked according to company policies.

Skills

Residential Plumbing

Troubleshooting

Customer Service

Blueprint Reading

Licensing: TX

Driver's License

Tools Proficiency

Team Supervision

Safety Practices

Communication Skills

Education

High School Diploma or equivalent

Job description

Anchor Plumbing Services/P3 Services in Helotes, TX, is seeking a Plumbing Service Technician to install, repair and maintain plumbing systems while delivering a world-class customer experience. You will educate clients, present 3–6 options, and perform diagnostics with a focus on safety, code compliance, and high workmanship.

Applicants should have 3+ years of residential/commercial plumbing, a TX license, own tools, and a professional, team-oriented approach.