Licensed Plumber — Local Residential Service Pro with Growth

Cardinal Heating, Cooling, Plumbing & Electric; Delaware; On-site; GBP 49,000 - 68,000; Full time

Benefits offered by this job

Relocation assistance

Incentive Pay

Medical Insurance

Dental Insurance

Life insurance

401K with company match

Uniform allowance

Paid Continuing Education

Holiday Pay & PTO

Fully stocked truck & fuel card

Phone reimbursement

iPad & integrated software

Job summary

Cardinal Heating, Cooling, Plumbing & Electric is seeking a Licensed Plumber to provide residential plumbing service and installations. You will troubleshoot, repair, and replace fixtures, water heaters, and drain systems while ensuring top-quality workmanship.

You will work in various spaces, educate customers, and help them choose financing options and maintenance plans. The role includes ongoing training and opportunities for advancement within the team.

Qualifications

• Have the proper certifications and/or licensure (Journeyman, Restricted or Master Plumber) - Licensed Plumber
• Three (3)+ years of residential plumbing service experience.
• Strong knowledge of residential plumbing systems and local plumbing codes.
• Proven experience with fixture installation, leak detection, repairs, water heaters, and drain systems.
• Commitment to continued education and professional growth.
• Clean and safe driving record.
• Highly organized with exceptional follow-through skills.
• Strong verbal and written communication abilities.
• High integrity and the ability to build trust and rapport with customers.
• Strong desire to continuously improve and grow professionally.
• Competitive, self-motivated individual who also enjoys contributing to a team environment.

Responsibilities

• Understand residential plumbing systems to accurately troubleshoot and diagnose plumbing issues.
• Perform plumbing repairs, diagnoses, replacements, and installations while ensuring quality workmanship.
• Physically capable of working in crawlspaces, attics, and other confined areas when necessary.
• Educate customers and provide detailed options and recommendations for repairs and system improvements.
• Assist customers in selecting financing options and maintenance plans that fit their needs.
• Properly test systems for functionality and leaks after completing repairs.
• Hold yourself accountable for delivering exceptional customer service and achieving performance goals.
• Present yourself professionally to earn repeat business and customer referrals.
• Work closely with customer service and dispatch teams to ensure an outstanding customer experience.
• Maintain a clean, organized job site, appearance, and a properly stocked service vehicle.
• Participate actively in company training, meetings, and development opportunities.
• Mentor and support apprentices and junior technicians when appropriate.
• Complete invoices, documentation, and paperwork accurately and in a timely manner.

Skills

Licensed Plumber

Residential plumbing

Customer service

Problem solving

Job description

Cardinal Heating, Cooling, Plumbing & Electric is seeking a Licensed Plumber to provide residential plumbing service and installations. You will troubleshoot, repair, and replace fixtures, water heaters, and drain systems while ensuring top-quality workmanship.

You will work in various spaces, educate customers, and help them choose financing options and maintenance plans. The role includes ongoing training and opportunities for advancement within the team.