Licensed Pharmacy Technician - Data Entry & Patient Support

Walgreens; United States; On-site; USD 55,000 - 83,000; Full time

Job summary

Walgreens is seeking a healthcare professional to enter prescriptions and patient data, coordinate with physicians, and support fulfillment tasks. The role includes processing insurance details, reviewing claims, and handling communications with patients and providers.

The position emphasizes accuracy, regulatory compliance, and ability to support specialized programs and imaging workflows. Training will cover program-specific responsibilities and quality assurance.

Qualifications

• High school diploma or GED.
• Active State Board of Pharmacy license.
• At least 1 year of healthcare/pharmacy experience.
• Experience in customer service and call centers.
• Basic knowledge of MS Windows and MS Office.

Responsibilities

• Enter patient demographics and prescriptions into the data processing system.
• Provide pharmacist call back and patient quality assurance support.
• Process reorders and manage emails distribution as needed.
• Load insurance plans and coordination of benefits into the data processing system.
• Review and audit test claims for new patients/new referrals.
• Assist in fulfillment tasks such as picking, packing, and manifesting.
• Image indexing and AE report filing.
• Support specialized programs such as ETT or Pharma.
• Perform duties for programs requiring special handling or disease-state support.
• Other registered/licensed responsibilities as needed.

Skills

Customer service

Communication

Interpersonal skills

Education

High school diploma or GED

Active State Board of Pharmacy license

PTCB or ExCPT certification

Tools

MS Windows

MS Office Suite

Job description

Walgreens is seeking a healthcare professional to enter prescriptions and patient data, coordinate with physicians, and support fulfillment tasks. The role includes processing insurance details, reviewing claims, and handling communications with patients and providers.

The position emphasizes accuracy, regulatory compliance, and ability to support specialized programs and imaging workflows. Training will cover program-specific responsibilities and quality assurance.