Licensed Outpatient Team Lead

Daymark Recovery Services; Buies Creek (NC); On-site; USD 57,000 - 62,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Health Spending Account

Company-Paid Life Insurance

Short Term Disability

401(k)

Paid Holidays

Paid Vacation and Sick Leave

Employee Assistance Program

Referral Bonuses

Training Program

Job summary

Daymark Recovery Services is seeking a Team Lead in Buies Creek, NC to support the Center Director and ensure high-quality clinical operations. The role includes supervising licensed clinicians, maintaining program standards, and delivering direct clinical services to clients.

The candidate will mentor staff, manage performance indicators, and ensure timely documentation and compliance with Medicaid/Medicare regulations.

Qualifications

• Master’s degree in Psychology, Social Work, Counseling or a related field with professional licensure.
• Three to five years of clinical practice in substance abuse.
• One year of supervisory experience preferred.

Responsibilities

• Carries an active caseload and provides direct clinical services multiple days per week.
• Mentors clinical staff, supports performance measurement, audits, and documentation accuracy.
• Provides in-service training and participates in agency-wide training programs.

Skills

Leadership

Teaching/Preceptorship

Negotiation

Clinical decision making

Ethical practice

Team collaboration

Education

Master’s degree in Psychology/Social Work/Counseling or related field

Licensed/Eligible for licensure

LCAS desirable

Job description

Job DetailsJob Location: Harnett Center - Buies Creek, NC 27546New Hires who are Benefit Eligible may qualify for Hiring Bonus if Licensed

Company Mission/ statement:

Our mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services.

Comprehensive Benefits Package:

• Medical, Dental and Vision Insurance
• Health Spending Account
• Company-Paid Life Insurance
• Short Term Disability
• 401(k)
• Paid Holidays
• Paid Vacation and Sick Leave
• Employee Assistant Program
• Referral Bonus Opportunities
• Extensive Internal Training Program

Pay Scale: Starting 57k(Provisional)-62k(Fully Licensed)

Summary:

Team Lead (TL) serves as support to the Center Director to ensure the clinical areas functions with high quality and consistency. This position is responsible for clinical oversight of assigned staff and assists Center Director with administrative duties as needed within the center. The position also provides direct clinical services to clients.

Essential Duties and Responsibilities:

• Carries an active caseload and/or perform direct clinical services for minimum of 2 days per week.
• Mentors the clinical Substance Abuse staff to increase their clinical effectiveness, productivity and therapeutic skills. In coordination with the Center Director, TL assists with the development, use, analysis, and feedback of clinical performance measurement indicators, processes, audits and assures all paperwork, billing tickets and documentation is completed in a timely manner. Additionally, assists in ensuring strict compliance with all professional standards, Medicaid and Medicare regulations, agency policies and procedures.
• Provides in-service training as appropriate, deliver clinical education programs, provide best practices training to staff, also participates in agency-wide training programs/in-services
• Participates in the selection, hiring and performance evaluation of clinical staff
• Other duties as assigned by supervisor

Special Attributes:

• Strong psychosocial, clinical assessment skills.
• Requires minimal supervision regarding use of time, able to prioritize work assignments.
• Ability to communicate effectively with professionals and clients/families.
• Ability to make sound decisions in emergency situations.

Supervisory Responsibilities:

Provide clinical supervision to all licensed clinical staff.

Qualification Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Highly motivated and resilient professional
• Strong negotiation skills
• Demonstrated leadership and supervisory experience
• Demonstrated ability to positively lead change and gain results
• Strong clinical decision‑making skills
• Demonstrated ability to balance economic, business and operational factors with clinical care responsibilities
• Preceptor and teaching experience helpful
• Strong critical‑thinking/problem‑solving skills
• Proven conflict management/resolution skills
• High professional ethics and standards
• Strong team player and team building skills; ability to collaborate with all levels and areas
• Strong presentation skills
• Proven relationship‑building and management skills
• Ability to effectively and positively influence and persuade

Education and/or Experience:

Master’s degree in Psychology, Social Work, Counseling or relative field, from an accredited college or university with professional licensure. Three to five years of clinical practice experience in substance abuse. Prefer 1 year of supervisory experience. A clinician with an LCAS would be highly desirable.