Licensed Outpatient Mental Health Therapist

Ellie Mental Health-Raleigh - Blue Ridge Rd; Raleigh (NC); Hybrid; USD 60,000 - 85,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Company parties

Competitive salary

Free food & snacks

Opportunity for advancement

Training & development

Job summary

Ellie Mental Health-Raleigh - Blue Ridge Rd is seeking a Clinic Supervisor to support the Clinic Director in performance and operations, while maintaining an active client caseload. This mid-tier administrative role will oversee staffing needs, resources, and policy adherence in a fast-paced clinical setting.

The ideal candidate holds a Master’s in mental health, NC licensure, and strong leadership, communication, and HR skills. Proficient with Valant, ADP, Teams, and Microsoft 365 is expected.

Qualifications

• Master’s Degree or higher education in mental health discipline.
• Active and unrestricted license issued by a North Carolina Professional board (e.g., LCMHCS, LMFT, LCSW).
• Strong leadership and problem-solving skill sets.
• Strong working knowledge of state requirements regulating mental health practice.
• Excellent verbal and written communication skills; Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail.
• Working understanding of human resource principles, practices, and procedures.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to function well in a high-paced and changing environment.
• Proficient with Microsoft 365 applications.
• Adept at learning and navigating Electronic Health Record system.

Responsibilities

• Participate in leadership meetings when requested.
• Maintain an active caseload with billable hours expectations.
• Triage clinic staff’s administrative questions and concerns by connecting them to appropriate tools and resources.
• Troubleshoot issues within Valant, ADP, Teams, Outlook, and billing.
• Review EHR service lines and complete error corrections as needed.
• Collaborate with clinic director to support clinic in positive culture building (celebrations, anniversaries, community drives, etc.).
• Monitor clinic capacity and practice patterns in support of the clinic director in hiring to meet FTE staffing requirements (office space and client waitlist).
• Partner with clinic director to support administrative changes as needed (office space and waitlist).
• Coordinate with clinic director to support the hiring process; this includes screening, interviewing, and onboarding processes.
• Co-facilitate clinic meetings and consultation groups, including documentation via a file note.
• Collaborate with clinic director to maintain organizational policies and procedures.
• Serve as back-up for clinic director when they are out of the office.
• Support clinic staff development to ensure accurate use of Valant.
• Additional duties as assigned.

Skills

Leadership

Communication

Time management

Adaptability

HR basics

Regulatory knowledge

Organization

MS 365

EHR (Valant)

Education

Master’s degree in mental health

North Carolina professional license (LCMHCS/LMFT/LCSW)

Tools

Valant

ADP

Teams

Outlook

Billing

Job description

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Company parties
• Competitive salary
• Free food & snacks
• Opportunity for advancement
• Training & development

As a Clinic Supervisor, you'll share our vision for improving and expanding access to quality mental health care and thrive in an environment driven by our core values of authenticity, humor, compassion, creativity, acceptance, and determination. The Clinic Supervisor is a mid-tier administrative role responsible for supporting the Clinic Director in the oversight of performance and operations of the clinic. This position supports the Clinic Director and clinic staff; assist with staffing needs; provide resource support and administrative oversight, while maintaining an active case load of clients.

Ellie was proudly founded on the principle of destigmatizing mental health. The mental health industry is full of barriers, and we have made it our goal to fill the gap and find innovative ways to break down these barriers for the communities we serve.

Tasks & Responsibilities

• Participate in leadership meetings when requested
• Maintain an active caseload with billable hours expectations
• Triage clinic staff’s administrative questions and concerns by connecting them to appropriate tools and resources
• Troubleshoot issues within Valant, ADP, Teams, Outlook, and billing
• Review EHR service lines and complete error corrections as needed
• Collaborate with clinic director to support clinic in positive culture building (celebrations, anniversaries, community drives, etc.)
• Monitor clinic capacity and practice patterns in support of the clinic director in hiring to meet FTE staffing requirements (office space and client waitlist)
• Partner with clinic director to support administrative changes as needed (office space and waitlist)
• Partner with clinic director to support administrative changes as needed
• Coordinate with clinic director to support the hiring process; this includes screening, interviewing, and onboarding processes
• Coordinate office supply orders for clinic (ordering and monitoring)
• Co-facilitate clinic meetings and consultation groups, including documentation via a file note
• Collaborate with clinic director to maintain organizational policies and procedures
• Serve as back-up for clinic director when they are out of the office
• Support clinic staff development to ensure accurate use of Valant
• Additional duties as assigned

Required Skills/Abilities

• Master’s Degree or higher education in mental health discipline
• Active and unrestricted license issued by a North Carolina Professional board (e.g., LCMHCS, LMFT, LCSW)
• Strong leadership and problem-solving skill sets
• Strong working knowledge of state requirements regulating mental health practice
• Excellent verbal and written communication skills; Excellent interpersonal and customer service skills. Excellent organizational skills and attention to detail
• Working understanding of human resource principles, practices, and procedures
• Excellent time management skills with a proven ability to meet deadlines
• Ability to function well in a high-paced and changing environment
• Proficient with Microsoft 365 applications
• Adept at learning and navigating Electronic Health Record system

Salary

• Competitive pay (clinical/non-clinical)
• Performance based
• Benefits (Vacation, PTOs, Health/dental/vision, 401K contributions and reimbursement for CEUs and many more)

Flexible work from home options available.