Licensed Optician - Twinsburg, OH - Pearle Vision

Luxottica; Twinsburg (OH); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in eye care is seeking a Licensed Optician to join their team in Twinsburg. This role involves providing exceptional customer service, filling eyeglass prescriptions, and fostering relationships with customers and associates. You will be at the forefront of ensuring customer satisfaction through effective communication and problem-solving skills. Join a dynamic team that values creativity and energy while offering competitive pay and a comprehensive benefits package. If you are passionate about eye care and retail, this opportunity is perfect for you.

Benefits

Health Care

Retirement Savings

Paid Time Off

Employee Discounts

Competitive Bonus Plan

Qualifications

• State licensure as an optician required.
• 3+ years of retail or customer service experience preferred.

Responsibilities

• Deliver exceptional customer experiences and foster retention.
• Fill eyeglass prescriptions and assist with frame selection.
• Ensure effective merchandising and compliance with company standards.

Skills

Customer Service Skills

Sales Skills

Communication Skills

Problem-Solving Skills

Attention to Detail

Education

High School Diploma

Bachelor's Degree in Retail Operations

Tools

Optical Measurement Tools

Personal Computers

Job description

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Licensed Optician - Twinsburg, OH - Pearle Vision

At every neighborhood Pearle Vision we believe nothing should keep patients from getting the eye care they need. Consider working for a Pearle Vision right in your community. We look for employees who are creative, energetic, and people focused looking for exciting opportunities in eye care or retail.

GENERAL FUNCTION

The Licensed Optician attracts and retains customers by delivering an exceptional customer experience, fosters customer retention, and promotes outstanding associate/doctor satisfaction.

MAJOR DUTIES & RESPONSIBILITIES

• Drives profitable store sales by fostering a retail selling culture by practicing NECE and using effective retail sales skills.
• Develops professional business relationships with other Associates and Doctors.
• Fills ophthalmic eyeglass prescriptions and fits and adapts lenses and frames, to include but not limited to the following:
  • Utilizing optical prescription, evaluates prescription in conjunction with customer's visual requirements;
  • Asking lifestyle questions to determine customer’s vision needs;
  • Recommending specific lenses, lens coatings and frames to suit customer needs;
  • Assisting customers in the selection of frames and coordinating frames with optical measurements and prescription;
  • Conducting measurements of bridge and eyesize, temple length, vertex distance, pupilary distance and optical centers using appropriate tools;
  • Troubleshooting vision issues confidently and bringing to resolution for customer satisfaction;
  • Aiding in training of new associates to help them understand frame and lens selection.
• Assists with ensuring each store is effectively merchandised and presented according to Planogram and other Company standards.
• Ensures high quality through accurate measurements, correct pricing, POS entry, and realistic delivery time quotes.
• Maximizes Managed Vision Care relationships and sales opportunities.
• Assists with the timely implementation of approved Marketing programs by the execution of marketing programs and initiatives, and company standards for signage and promotions.

BASIC (REQUIRED) QUALIFICATIONS

• High School Diploma or equivalent.
• State licensure or certification by a nationally-recognized opticianary association as an optician.
• Experience and results with a retail or customer service establishment.
• Ability to sell through use of sales skills and accountability for sales results.
• Ability to present and implement decisive and creative solutions to issues/opportunities to grow the business.
• Ability to provide enthusiastic and concise communication to meet/exceed customer expectations as well as foster positive and results-oriented associate, doctor and host relationships.
• Success in store merchandising and attention to detail.
• Ability to manage priorities through adaptability, willingness to take calculated risks, and follow-up.

PREFERRED QUALIFICATIONS

• Bachelor degree or equivalent experience in retail operations.
• 3+ years of experience.
• Experience with personal computers.

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email [e-mail].

EssilorLuxottica SpeakUp Hotline at 844-303-0229.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.