Licensed Optician: Patient Care, Training & Growth

America's Best Contacts & Eyeglasses; Port Reading (NJ); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health & Dental Insurance

401k retirement savings with company-m

Flex Spending Account

Generous Paid Time Off & Company HOLID

Parental leave

Employee eyewear discount

Overtime pay when applicable

Short- and Long-Term Disability

Life Insurance

College scholarship program

Job summary

America’s Best is hiring an Optician to dispense eyewear, train customers on lenses, and maintain precise records. You’ll help customers choose frames and lenses while supporting store performance and sales goals.

The ideal candidate holds an active dispensing license in the state, has 3+ years of experience or training, and excellent customer service and communication skills in a fast-paced retail environment.

Qualifications

• Active dispensing license as required by the state.
• 3+ years related experience or training (required).
• Previous retail experience (preferred).
• Strong customer service and clear communication abilities.
• Confident selling skills with the ability to meet store goals.
• Organized, detail-minded, and able to multitask in a busy setting.
• Professional, friendly, and comfortable working with a variety of people.

Responsibilities

• Assist customers with eyeglass and contact lens dispensing, including training and product education.
• Deliver exceptional customer service while meeting sales goals and company objectives.
• Maintain accurate patient records and manage order follow-up, including customer notifications and weekly outreach.
• Support quality and operational excellence by reducing remakes, following safety standards, and adhering to company policies.
• Maintain inventory control, merchandising standards, and a clean, organized work environment.
• Mentor Apprentice Opticians as permitted by law.

Job description

America’s Best is hiring an Optician to dispense eyewear, train customers on lenses, and maintain precise records. You’ll help customers choose frames and lenses while supporting store performance and sales goals.

The ideal candidate holds an active dispensing license in the state, has 3+ years of experience or training, and excellent customer service and communication skills in a fast-paced retail environment.