Licensed Optician: Patient Care & Vision Solutions

National Vision; California (MO); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

401k with match

Paid Time Off

Parental leave

Employee eyewear discount

Job summary

America’s Best, part of National Vision, is seeking an Optician to deliver outstanding patient care while supporting store performance. You will assist customers with eyewear and contact lens dispensing and provide training on lens insertion and product education.

The role emphasizes strong customer service, meeting sales goals, maintaining accurate patient records, managing orders, and upholding safety standards.

Qualifications

• Active dispensing license as required by the state.
• 3+ years related experience or training (required).
• Strong customer service and clear communication abilities.
• Confident selling skills with the ability to meet store goals.
• Organized, detail-minded, and able to multitask in a busy setting.

Responsibilities

• Assist customers with eyeglass and contact lens dispensing, including contact lens insertion and removal training and product education.
• Deliver exceptional customer service while meeting sales goals and company objectives.
• Maintain accurate patient records and manage order follow-up, including customer notifications and weekly outreach.
• Support quality and operational excellence by reducing remakes, following safety standards, and adhering to company policies.
• Maintain inventory control, merchandising standards, and a clean, organized work environment.
• Mentor Apprentice Opticians as permitted by law.

Skills

Customer service

Clear communication

Multitasking

Sales skills

Detail-oriented

Retail experience

Education

Active dispensing license as required by the state

Job description

America’s Best, part of National Vision, is seeking an Optician to deliver outstanding patient care while supporting store performance. You will assist customers with eyewear and contact lens dispensing and provide training on lens insertion and product education.

The role emphasizes strong customer service, meeting sales goals, maintaining accurate patient records, managing orders, and upholding safety standards.