Licensed Optician & Office Manager — Patient‑Focused Leader

Coastal Vision (optometrists); Virginia (MN); On-site; USD 45,000 - 65,000; Full time

Job summary

Coastal Vision (optometrists) is seeking a full-time Office Manager/Licensed Optician based in Harbour View/Suffolk, Virginia. This position involves managing daily office operations, overseeing administrative tasks, and ensuring efficient functioning of the office and optical department. Key responsibilities include providing exceptional customer service, supervising staff, and assisting with optical sales. A valid optician license is required, alongside previous management experience. The ideal candidate will possess strong communication and problem-solving skills, along with familiarity with optical product fittings.

Qualifications

• Strong communication and customer service skills to effectively interact with patients, staff, and external vendors.
• Office administration skills to manage schedules and overall office operations.
• Proficiency in operating and maintaining office equipment preferred.
• Knowledge of optical product fittings and prescriptions required.
• Strong organizational and problem-solving skills.
• Previous experience in a leadership or managerial role is required.
• Familiarity with health insurance claims and billing processes is a plus.

Responsibilities

• Manage daily office operations and oversee administrative processes.
• Provide exceptional customer service and supervise office staff.
• Ensure proper use of office equipment and maintain compliance with policies.
• Assist with optical sales and fittings and collaborate with clinical teams.

Skills

Communication skills

Customer service skills

Office administration

Organizational skills

Problem-solving skills

Education

Valid optician license

Optician Apprentice program (if applicable)

Tools

Office equipment

Job description

Coastal Vision (optometrists) is seeking a full-time Office Manager/Licensed Optician based in Harbour View/Suffolk, Virginia. This position involves managing daily office operations, overseeing administrative tasks, and ensuring efficient functioning of the office and optical department. Key responsibilities include providing exceptional customer service, supervising staff, and assisting with optical sales. A valid optician license is required, alongside previous management experience. The ideal candidate will possess strong communication and problem-solving skills, along with familiarity with optical product fittings.