Licensed Optician - N. 6th St.

Warby Parker; Brooklyn (NY); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Paid sick leave

401(k) retirement plan

Paid holidays

Free eyewear

Job summary

A leading eyewear retailer is seeking skilled and enthusiastic Opticians in Brooklyn, NY, to support their mission of exceptional customer service. Responsibilities include assisting customers with eyewear needs, taking measurements, and ensuring product quality. Ideal candidates are licensed opticians or ABO-certified, passionate, detail-oriented, and committed to teamwork. Competitive benefits include health insurance, paid leave, and 401(k) plans, supporting personal and professional growth.

Qualifications

• Licensed dispensing optician in required states or ABO-certified in non-licensing states.
• Passionate about eyewear and retail industries.
• Professional communicator who simplifies technical terms.

Responsibilities

• Assist customers with eyewear needs and fitting.
• Accurately measure and adjust eyewear.
• Ensure finished products meet optical standards.

Skills

Effective communication

Detail-oriented

Customer service

Team collaboration

Adaptability

Education

Licensed dispensing optician or ABO-certified

Job description

Overview

Warby Parker is searching for skilled and enthusiastic Opticians to join our growing team of in-house optical all-stars and play an integral part in helping people see. You will become an expert in our brand and our glasses, deliver extraordinary customer service, and collaborate with motivated, team‑oriented colleagues. You will also expand your current skill set with career‑advancing resources and benefits.

What you’ll do

• Work directly with customers to help meet all of their eyewear needs
• Take and record measurements, adjust and fit eyewear with flawless accuracy
• Check that our finished eyewear meets our optical standards, as well as customer requirements and requests
• Use your expertise to explain prescription terminology and product offerings to customers
• Work with your team to ensure all customers receive exceptional service
• Help customers choose the best frames and lenses based on their prescription needs, face fit, personal style, and lifestyle
• Collaborate with your team to form best practices for sales and customer service that can be implemented throughout the organization
• Represent our brand to educate others and generate excitement about our values and mission

Who you are

• A licensed dispensing optician in states that require a license (or an ABO-certified optician in non‑licensing states)
• Passionate about the eyewear and retail industries
• A clear, effective, and professional communicator who can break down technical terms for customers to easily understand
• Dedicated to going above and beyond to make customers and teammates happy
• An energetic, positive team member who can adapt in a fast‑paced, ever‑changing environment
• Extremely detail‑oriented and capable of juggling a wide range of responsibilities
• Open‑minded—constantly learning and challenging what you know
• Someone who takes their work seriously, but not themselves
• Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)

Benefits

In compliance with local and state requirements, Warby Parker offers a comprehensive compensation package that includes a competitive base salary/hourly rate and variable compensation where eligible. Some examples of benefits are listed below; details may vary by full‑time/part‑time status and location.

• Health, vision, and dental insurance
• Life and AD&D Insurance
• Paid sick leave
• Paid Holidays
• Vacation days per year
• Retirement savings plan (401(k))
• Parental leave (including non‑birthing parents)
• Short‑term disability
• Employee Stock Purchase Plan
• Employee Assistance Program (EAP)
• Bereavement Support
• Optical Education Reimbursement
• Free eyewear
• And more (just ask!)

Warby Parker will consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local laws.

If you are a California resident, please review the privacy disclosures available in Section 8 of our Privacy Policy for how we collect, use, disclose, and share personal information and your rights under CPRA. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment.

CO only: The application window for this position is anticipated to close on the apply before date listed. We encourage interested candidates to apply through our Career website.