Optician - Walnut St

Warby Parker; Philadelphia (Philadelphia County); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Paid sick leave

401(k) retirement savings plan

Employee Stock Purchase Plan

Free eyewear

Job summary

Warby Parker is hiring skilled Opticians in Philadelphia to deliver exceptional customer service while helping clients find their perfect eyewear. You will ensure accuracy in measurements and product offerings, adjusting eyewear as needed and educating customers on their choices.

The ideal candidate is a licensed dispensing optician with a passion for the eyewear industry. Benefits for full-time employees include comprehensive health coverage, paid leave, and a retirement savings plan. Join a collaborative team dedicated to making a difference!

Qualifications

• Must be a licensed dispensing optician in states that require a license.
• Passionate about eyewear and retail industries.
• Dedicated to making customers and teammates happy.

Responsibilities

• Work directly with customers to help meet eyewear needs.
• Check that finished eyewear meets optical standards.
• Collaborate with team to ensure exceptional service.

Skills

Customer service

Flawless accuracy in measurements

Communication of technical terms

Team collaboration

Attention to detail

Education

Licensed dispensing optician or ABO-certified

Job description

Warby Parker is searching for skilled and enthusiastic Opticians to join our growing team of in‑house optical all‑stars and play an integral part in what we’re all about—helping people see. In this role, you’ll become an expert in our brand and our glasses and help customers from first‑time wearers to longtime fans receive extraordinary customer service to leave them excited and confident about our glasses.

Along the way, you’ll partner with motivated, collaborative individuals who take their work seriously. You’ll also expand your skill set with a slew of career‑advancing resources and benefits.

What you’ll do

• Work directly with customers to help meet all of their eyewear needs
• Take and record measurements, adjust and fit eyewear, and execute these details with flawless accuracy
• Check that our finished eyewear meets our optical standards, as well as customer requirements and requests
• Use your expertise to explain prescription terminology and product offerings to customers
• Work with your team to ensure all customers receive exceptional service
• Help customers choose the best frames and lenses based on their prescription needs, face fit, personal style, and lifestyle
• Collaborate with your team to form best practices for sales and customer service that can be implemented throughout the organization
• Represent our brand to help educate others and get them excited about our values and mission

Who you are

• A licensed dispensing optician in states that require a license (or an ABO‑certified optician in non‑licensing states)
• Passionate about the eyewear and retail industries
• A clear, effective, and professional communicator—you can break down technical terms for customers to understand
• Dedicated to going above and beyond to make customers and teammates happy
• An energetic, positive team player who can adapt in a fast‑paced, ever‑changing work environment
• Extremely detail‑oriented and capable of juggling a wide range of responsibilities
• Open‑minded—you’re constantly learning and challenging what you know
• Someone who takes your work very seriously, but not themselves
• Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE)

Some benefits of working at Warby Parker for full‑time employees

• Health, vision, and dental insurance
• Life and AD&D insurance
• Paid sick leave
• Paid holidays
• Vacation days per year
• Retirement savings plan (401(k))
• Parental leave (non‑birthing parents included)
• Short‑term disability
• Employee Stock Purchase Plan
• Employee Assistance Program (EAP)
• Bereavement support
• Optical education reimbursement
• Free eyewear
• And more (just ask!)

Some benefits of working at Warby Parker for part‑time employees

• Employee Assistance Program (EAP)
• Employee Stock Purchase Plan
• Free eyewear
• Paid sick leave
• And more (just ask!)

Warby Parker will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.

If you are a California resident, please review the additional privacy disclosures available in Section 8 of our Privacy Policy, which provides a summary of how we collect, use, disclose, and share personal information about you and explain your rights under the California Privacy Rights Act ("CPRA").

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.