Licensed Optician - Groat Eyecare Associates

Luxottica; Greensboro (NC); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player seeks a Licensed Optician to join their team in delivering exceptional customer service and high-quality eyewear. In this role, you will engage with customers, ensuring their vision needs are met while providing expert advice and fitting services. You will play a crucial role in enhancing the customer experience and maintaining the store's visual appeal. If you are passionate about eye care and eager to work in a dynamic environment, this is the perfect opportunity for you to make a difference in patients' lives and grow your career in the optical industry.

Benefits

Health Care

Retirement Savings

Paid Time Off

Employee Discounts

Competitive Bonus

Qualifications

• High School diploma and state licensure required.
• Experience in optical dispensing and strong customer service skills essential.

Responsibilities

• Welcome customers and provide exceptional service.
• Fit glasses and ensure eyewear meets customer needs.
• Maintain store appearance and adhere to company policies.

Skills

Customer Service Skills

Optical Dispensing Experience

Strong Basic Math Skills

Selling Skills

Knowledge of Current Fashion Trends

Education

High School Graduate or Equivalent

State Licensure

Tools

POS Systems

iPAD/Tablet

Computers

Job description

Licensed Optician - Groat Eyecare Associates

Vision Associates is the nation’s leading optical dispensary management & consulting company. Our mission is to provide the highest level of service and integrity. Our extensive background in the optical industry enables us to provide solutions that promote growth and profitability. In partnership with our clients, our foremost objective is to deliver complete and comprehensive service that reflects our commitment to eye care excellence.

Everyday we feel inspired to ignite our passion for patient care. Our people work closely with doctors, learn from complex medical cases, and make a difference in patients' lives. We unleash the power of optical.

Vision Associates is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

The Licensed Optician delivers the brand value proposition and helps establish LensCrafters as the premier destination for all vision needs within the community. Creates exceptional value in the lives of customers by delivering legendary customer service and perfectly crafted high quality eyewear which exceeds our customers’ expectations.

MAJOR DUTIES & RESPONSIBILITIES

1. Welcome all customers, set expectations with customers
2. Custom fit glasses and precisely place prescription in lenses
3. Acts as a leader in optical acumen
4. Take and record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards and customer needs
5. Assists team with complex product needs and prescriptions
6. Accurate and thorough use of technology despite time pressure and customer volume, exceptional product knowledge, use of appropriate tools
7. Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied and expectations are exceeded, solution driven
8. Ability to multi-task, prioritize and manage time with competing priorities
9. Strive to achieve exceptional results on Brand KPIs and competencies
10. Take pride in store appearance, help to keep store clean, attractive and organized
11. Inform management of safety opportunities; demonstrates safe work practices
12. Resourceful, self-motivated with a desire for continual learning, improvement and results
13. Adhere to company policies and procedures, including discounts, promotions and inventory management

BASIC QUALIFICATIONS

1. High School graduate or equivalent
2. State Licensure
3. Optical dispensing experience
4. Strong customer service skills: communicator, listener and team builder
5. Knowledge of current store merchandise
6. Strong basic math skills
7. Awareness of current fashion trends
8. Selling skills – ability to use and carry an iPAD/tablet
9. Familiarity with POS, computers and calculators
10. Embrace new technology and change

PREFERRED QUALIFICATIONS

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email [e-mail].

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.