Licensed Optician: Eye Care & Customer Experience

National Vision, Inc.; Apex (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401k match

Stock purchase plan

Paid Time Off

Parental leave

Employee eyewear discount

Job summary

America’s Best in Apex, NC is hiring an optician to assist customers with eyeglass and contact lens dispensing, provide training on insertion and removal, and help meet store goals with attentive service.

The role requires an active dispensing license, 3+ years of related experience, strong communication, and the ability to multitask in a busy setting. We offer competitive pay and a comprehensive benefits package.

Qualifications

• Active dispensing license as required by state
• 3+ years related experience or training (required)
• Strong customer service and clear communication abilities
• Confident selling skills with ability to meet store goals
• Organized, detail-minded and able to multitask in a busy setting
• Professional, friendly demeanor with diverse customers

Responsibilities

• Assist customers with eyeglass and contact lens dispensing, including insertion/removal training and product education
• Deliver exceptional customer service while meeting sales goals and company objectives
• Maintain accurate patient records and manage order follow-up including notifications
• Support quality and operational excellence by reducing remakes and adhering to safety standards
• Maintain inventory, merchandising standards and a clean, organized work environment
• Mentor Apprentice Opticians as permitted by law

Skills

Eyewear dispensing

Customer service

Sales goals

Communication

Job description

America’s Best in Apex, NC is hiring an optician to assist customers with eyeglass and contact lens dispensing, provide training on insertion and removal, and help meet store goals with attentive service.

The role requires an active dispensing license, 3+ years of related experience, strong communication, and the ability to multitask in a busy setting. We offer competitive pay and a comprehensive benefits package.