Licensed Optician

National Vision, Inc.; Apex (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401k match

Stock purchase plan

Paid Time Off

Parental leave

Employee eyewear discount

Job summary

America’s Best in Apex, NC is hiring an optician to assist customers with eyeglass and contact lens dispensing, provide training on insertion and removal, and help meet store goals with attentive service.

The role requires an active dispensing license, 3+ years of related experience, strong communication, and the ability to multitask in a busy setting. We offer competitive pay and a comprehensive benefits package.

Qualifications

• Active dispensing license as required by state
• 3+ years related experience or training (required)
• Strong customer service and clear communication abilities
• Confident selling skills with ability to meet store goals
• Organized, detail-minded and able to multitask in a busy setting
• Professional, friendly demeanor with diverse customers

Responsibilities

• Assist customers with eyeglass and contact lens dispensing, including insertion/removal training and product education
• Deliver exceptional customer service while meeting sales goals and company objectives
• Maintain accurate patient records and manage order follow-up including notifications
• Support quality and operational excellence by reducing remakes and adhering to safety standards
• Maintain inventory, merchandising standards and a clean, organized work environment
• Mentor Apprentice Opticians as permitted by law

Skills

Eyewear dispensing

Customer service

Sales goals

Communication

Job description

A rewarding career where you can really make a difference, backed by competitive pay and benefits.

1587 Beaver Creek Commons Drive
Apex, NC 27502

Type:

Full-time

Job Responsibilities

At America’s Best, we combine value, expertise, and exceptional service to ensure every customer leaves seeing and feeling their best. As an Optician, you’ll play a key role in delivering outstanding patient care while supporting store performance.

What You’ll Do

• Assist customers with eyeglass and contact lens dispensing, including contact lens insertion and removal training and product education.
• Deliver exceptional customer service while meeting sales goals and company objectives.
• Maintain accurate patient records and manage order follow-up, including customer notifications and weekly outreach.
• Support quality and operational excellence by reducing remakes, following safety standards, and adhering to company policies.
• Maintain inventory control, merchandising standards, and a clean, organized work environment.
• Mentor Apprentice Opticians as permitted by law.

Preferred Qualifications

• Hold an active dispensing license as required by the state
• 3+ years related experience or training (required)
• Strong customer service and clear communication abilities.
• Confident selling skills with the ability to meet store goals.
• Organized, detail-minded, and able to multitask in a busy setting.
• Professional, friendly, and comfortable working with a variety of people.

Additional Information

We reward hard work with competitive pay, bonus opportunities, and a benefits package to support you and your family now and in the future.

Our Benefits Include:

• 401k retirement savings with company match and stock purchase plan
• Flex Spending Account
• Generous Paid Time Off & Company Holidays
• Parental leave
• Employee eyewear discount
• Overtime pay when applicable
• Short- and Long-Term Disability
• Life Insurance
• College scholarship program

Focus on Professional Growth and Career Fulfillment:

• Access to educational courses
• Emphasis on internal promotions and career advancement

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.

America’s Best is part of National Vision, one of the largest optical retail companies in the United States. With over 1,000 locations nationwide, we are focused on treating every eye with the attention and expertise it deserves. America’s Best believes in great care, for every kind of eye - because every eye deserves better.