Licensed Optician - Expert Eyewear & Customer Care

America's Best Contacts & Eyeglasses; Lynchburg (VA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401k retirement savings with company 1

Employee eyewear discount

Paid sick time

Parental leave

College scholarship program

Job summary

America’s Best in Lynchburg, VA is seeking an Optician to assist customers with eyeglasses and contact lenses, dispense products, and maintain patient records. You’ll deliver strong service while helping the store meet sales goals and uphold quality standards.

Ideal candidates bring 3+ years of related experience or training, an active dispensing license, and excellent communication. This role offers opportunities for training, advancement, and a benefits package.

Qualifications

• Hold an active dispensing license as required by the state.
• 3+ years related experience or training (required).
• Previous retail experience (preferred).
• Strong customer service and clear communication abilities.
• Confident selling skills with the ability to meet store goals.
• Organized, detail-minded, and able to multitask in a busy setting.
• Professional, friendly, and comfortable working with a variety of people.

Responsibilities

• Assist customers with eyeglass and contact lens dispensing, including contact lens insertion and removal training and product education.
• Deliver exceptional customer service while meeting sales goals and company objectives.
• Maintain accurate patient records and manage order follow-up, including customer notifications and weekly outreach.
• Support quality and operational excellence by reducing remakes, following safety standards, and adhering to company policies.
• Maintain inventory control, merchandising standards, and a clean, organized work environment.
• Mentor Apprentice Opticians as permitted by law.

Skills

Customer service

Clear communication

Sales-oriented

Multitasking

Professional demeanor

Education

Active dispensing license (state requirements)

Job description

America’s Best in Lynchburg, VA is seeking an Optician to assist customers with eyeglasses and contact lenses, dispense products, and maintain patient records. You’ll deliver strong service while helping the store meet sales goals and uphold quality standards.

Ideal candidates bring 3+ years of related experience or training, an active dispensing license, and excellent communication. This role offers opportunities for training, advancement, and a benefits package.