Licensed Optician — Elevate Eye Care & Customer Experience

National Vision, Inc.; Fairfax (VA); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

401k retirement savings with company-

Job summary

America’s Best, part of National Vision, is seeking an Optician to deliver outstanding patient care and support store performance. You’ll assist with eyeglass and contact lens dispensing, educate customers, and maintain records.

Role emphasizes strong customer service, sales goals, and team collaboration in a busy retail environment. Sunday closures and weekend scheduling flexibility are noted. We offer competitive pay and a benefits package.

Qualifications

• Hold an active dispensing license as required by the state.
• 3+ years related experience or training (required).
• Strong customer service and clear communication abilities.
• Confident selling skills with the ability to meet store goals.
• Organized, detail-minded, and able to multitask in a busy setting.
• Professional, friendly, and comfortable working with a variety of people.

Responsibilities

• Assist customers with eyeglass and contact lens dispensing, including contact lens insertion and removal training and product education.
• Deliver exceptional customer service while meeting sales goals and company objectives.
• Maintain accurate patient records and manage order follow-up, including customer notifications and weekly outreach.
• Support quality and operational excellence by reducing remakes, following safety standards, and adhering to company policies.
• Maintain inventory control, merchandising standards, and a clean, organized work environment.
• Mentor Apprentice Opticians as permitted by law.

Skills

Customer service

Communication

Sales skills

Multitasking

Organized

Education

Dispensing license (state)

Job description

America’s Best, part of National Vision, is seeking an Optician to deliver outstanding patient care and support store performance. You’ll assist with eyeglass and contact lens dispensing, educate customers, and maintain records.

Role emphasizes strong customer service, sales goals, and team collaboration in a busy retail environment. Sunday closures and weekend scheduling flexibility are noted. We offer competitive pay and a benefits package.