Licensed Massage Therapist - Lakeway Resort and Spa

Remington Hospitality; Austin (TX); On-site; USD 10,000 - 60,000; Part time

Job summary

Remington Hospitality is seeking a Licensed Massage Therapist for the Lakeway Resort and Spa. This entry-level part-time role focuses on delivering exceptional customer service and maintaining a professional environment. Responsibilities include greeting guests, providing services, and resolving any issues while ensuring a clean and safe workspace.

Qualifications

• Entry-level position requiring customer service skills.
• Ability to maintain professionalism in a spa environment.
• Willingness to participate in ongoing learning activities.

Responsibilities

• Greet guests and provide exceptional service.
• Maintain a clean work area and professional appearance.
• Resolve guest issues and maintain fluid communication.

Skills

Customer Service

Professionalism

Communication

Job description

Licensed Massage Therapist - Lakeway Resort and Spa

Join to apply for the Licensed Massage Therapist - Lakeway Resort and Spa role at Remington Hospitality.

Position Summary

The Massage Therapist is responsible for executing the guest experience to the fullest extent, ensuring all contact and communication with guests and residents is fluid and leaves them feeling they have received exceptional customer service.

Core Responsibilities

1. Greet guests/residents at the Spa Front Desk or in the Relaxation Room.
2. Escort guests to their room(s), including the locker room(s). Show them key features of the room and describe the service clearly.
3. Provide all services to the highest standard and keep SOAP notes on file for each guest.
4. Resolve guest/resident problems and issues following proper conduct standards.
5. Demonstrate professionalism in dealings with guests, staff, and managers at all times.
6. Maintain a clean work area and professional appearance.
7. Participate in ongoing learning activities, including product knowledge.
8. Stay updated on hotel services, products, and procedures.
9. Work safely and create a safe working environment.
10. Perform other duties as assigned.

Additional Information

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Healthcare Provider
• Industry: Hospitality