Licensed Loan Officer Assistant

OJO Home; Tucson (AZ); Remote; USD 50,000 - 70,000; Full time

Job summary

A leading real estate technology company is seeking a Licensed Loan Officer Assistant in Tucson, AZ. This role involves supporting loan origination, managing transactions, and providing exceptional customer service. Ideal candidates will possess a valid AZ mortgage loan officer license and have experience in retail loan origination.

Benefits

Generous PTO and 20+ paid holidays

Health coverage options

Employee wellness programs

Investment in ongoing learning

Qualifications

• Active AZ mortgage loan officer license required.
• Minimum 2-3 years of retail purchase loan origination experience.
• Deep knowledge of mortgage products and regulations.

Responsibilities

• Assist in originating retail purchase loans and manage transactions.
• Analyze borrower profiles and structure loans accordingly.
• Oversee loan process from application to closing.

Skills

Communication

Organizational Skills

Analytical Skills

Education

Active AZ mortgage loan officer license

2-3 years of retail purchase loan origination experience

Tools

Automated Underwriting Systems (AUS)

Mortgage lending software

Microsoft Office

Job description

OJO is an Austin-based real estate technology company partnering with top real estate agents and teams to deliver value to millions of consumers through its platform. The company's platform for buying, selling, and homeownership offers personalized guidance and a deep understanding of individual needs, matching people with the right tools and trusted providers to unlock the benefits of homeownership.

Our services include the residential search site Movoto, which provides personalized property recommendations; OJO Homeowner, a home management and finance tool; and a network of top-rated real estate agents on platforms like OJO Pro+, OJO Pro, and OJO Select Network, to match consumers with the right experts.

As one of the fastest-growing companies in the U.S., OJO has received numerous accolades, including placements on the Deloitte Tech Fast 500 and Inc. 5000, and has raised over $140 million. The company is headquartered in Austin, Texas, with offices in Chicago, Minneapolis, San Mateo, and a large operations center in St. Lucia. Our leadership and team have been recognized with multiple industry awards.

We prioritize social and environmental impact in our decision-making, considering it vital to our success and overarching purpose: to empower anyone to unlock the benefits of homeownership. We guide our clients through every step of the process, from saving to buying, owning, and selling, helping them unlock more than just the front door.

About the Role

We are seeking a highly motivated and experienced Licensed Loan Officer Assistant to join our team. The ideal candidate will be familiar with retail purchase loan origination, working closely with real estate agents, structuring loans, analyzing income, running Automated Underwriting Systems (AUS), and managing purchase loan transactions from application to close. Excellent communication, organizational, and analytical skills, along with a commitment to exceptional customer service, are essential.

Location : This position can work from home in Arizona, but our preferred candidate resides and works in Tucson, AZ.

What you’ll do :

1. Loan Origination Support: Assist the Loan Officer in originating retail purchase loans, follow up with agents and borrowers via phone, text, and email. Ensure accurate and timely completion of loan applications and documentation. Gather and organize borrower information, prequalify customers, issue pre-qualification letters, and nurture clients until they get in contract. Work closely with real estate agents to facilitate smooth transactions and provide updates throughout the process.
2. Loan Structuring: Analyze borrower profiles, structure loans to meet financial needs, ensure compliance with guidelines, and coordinate with the loan coordinator to expedite underwriting and approval.
3. Income Analysis: Review borrower income documents, calculate income and debt ratios, and input data into the loan origination system, running AUS.
4. Automated Underwriting System (AUS): Run AUS to assess eligibility, interpret findings, and address conditions to ensure approval and move files into processing.
5. Transaction Management: Oversee the entire loan process from application to closing, coordinate with all involved parties, monitor progress, and resolve issues promptly while maintaining excellent communication.
6. Customer Service: Provide exceptional service, answer questions, address concerns, and educate borrowers on loan products and processes.

What we need from you :

• Active and valid AZ mortgage loan officer license.
• Minimum of 2-3 years of retail purchase loan origination experience.
• Deep knowledge of mortgage products, guidelines, and regulations.
• Strong understanding of income analysis and loan structuring.
• Proficiency in AUS and mortgage lending software, as well as Microsoft Office.
• Experience brokering loans to United Wholesale Mortgage is required.
• Excellent communication, organizational, and interpersonal skills.
• Ability to work independently and as part of a team.

What we offer :

• Equitable pay practices and equity options.
• Generous PTO and 20+ paid holidays.
• Health coverage options, including medical, dental, vision, life, and disability insurance, with pre-tax savings accounts.
• Employee wellness programs including a home office stipend and monthly wellness stipend.
• Investment in ongoing learning and internal promotion opportunities.

Ready to join us? Here’s what to expect next:

1. Complete the application below
2. Step 4: Subject Matter Expert / Technical Video Interview
3. Step 5: Final Round Interview + Role-specific Project Assignment (for many roles)