Licensed Journeyman Plumber — Residential Services

Horizon Services, LLC.; Springfield (MA); On-site; USD 94,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and Life

Short-Term & Long-Term Disability

Paid PTO & Holidays

401(k) with company match

Employee discounts

Job summary

Hurley & David (HD Air) is seeking a Residential Plumbing Service Technician to diagnose and repair homes’ plumbing systems in Massachusetts. You will perform preventative maintenance, communicate options clearly to customers, and document work while maintaining a tidy, professional workspace.

Requirements include 5 years of residential plumbing experience and a Massachusetts Journeyman Plumbing License, plus a clean driving record.

Qualifications

• 5 years of experience as a Residential Plumbing Service Technician.
• Massachusetts Journeyman Plumbing License is REQUIRED.
• Valid driver’s license with a clean driving record.
• Professional appearance, strong communication, and customer-first mindset.
• Hard-working, motivated, and reliable.

Responsibilities

• Diagnose and repair residential plumbing systems in customers’ homes.
• Perform assigned preventative maintenance to keep systems reliable.
• Provide clear, friendly customer communication and options.
• Document work performed and maintain a clean, professional workspace.

Skills

Residential plumbing

Customer service

Troubleshooting

Clean driving record

Education

Massachusetts Journeyman Plumbing License

Tools

Plumbing tools

Job description

Step into a day with HD Air

You roll out in a well-stocked company vehicle, schedule in hand. First stop: a homeowner with low water pressure. You diagnose swiftly, communicate clearly, and restore flow with precision. Next, preventative maintenance on a residential plumbing system—checking fixtures, inspecting lines, and advising the customer on long-term care. Throughout the day you troubleshoot, repair, and educate, backed by a responsive office team and field leadership that has your back.

Who we are

Hurley & David (HD Air) has been the trusted name in plumbing, heating, and air conditioning for over 60 years. Our reputation for unmatched customer service and technical know-how is powered by a people-first culture. We believe happy employees = happy customers, and we act on it every day.

What you will do

• Diagnose and repair residential plumbing systems in customers’ homes
• Perform assigned preventative maintenance to keep systems reliable
• Provide clear, friendly customer communication and options
• Document work performed and maintain a clean, professional workspace

Compensation & tools

• With our tools, resources, and training, technicians are able to make over $45 per hour
• Competitive base salary plus a bonus program that rewards hard work and great service—our best technicians make over $100,000.00 per year
• Company-provided tools and equipment

Stability you can count on

• Consistent, reliable, full-time year-round work

Grow with us

• Robust paid training and a professional development path—150 hours of training per year
• Promotion from within is our norm—most leaders started in the truck
• Qualified technicians will be sponsored for Journeyman license and related certifications

Health, wealth & time off

• Medical, Dental, Vision, and Life Insurance
• Short-Term Disability and Long-Term Disability
• Company-paid PTO and Paid Holidays
• 401(k) with company-matching contributions
• Employee Discounts

What you bring

• 5 years of experience as a Residential Plumbing Service Technician
• Massachusetts Journeyman Plumbing License — REQUIRED
• Valid driver’s license with a clean driving record
• Professional appearance, strong communication, and customer-first mindset
• Hard-working, motivated, and reliable