At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, airbags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
Allstate’s sales organization is growing its virtual workforce, and we are looking for highly motivated individuals that thrive in a fast-paced sales environment and enjoy being rewarded for their efforts. At Allstate, we are committed to offering a reputable product suite that protects people from life’s uncertainties so they can realize their hopes and dreams.
Responsibilities
- Engage with active insurance shoppers via inbound/outbound calls, live chat, SMS, and more in a work‑from‑home call center environment.
- Use your insurance expertise to uncover customer needs, identify coverage gaps, and recommend tailored solutions from Allstate products and products within the Allstate family of companies.
- Convert warm leads into customers using a proven consultative sales strategy — no cold calling required.
- Work from home to drive sales growth while delivering an exceptional, customer‑first experience.
- Handle inbound and outbound customer calls as the primary method of customer engagement.
- Maintain availability during assigned work hours to meet call volume and service expectations. This function is particularly crucial during an employee’s first 90 days of employment.
- Deliver consultative sales conversations and complete transactions during live customer interactions.
- Adhere to assigned schedules, including evenings and weekends, based on business coverage needs.
- Meet established productivity, quality, and performance standards.
- Navigate multiple computer systems simultaneously while actively engaged with customers.
Compensation & Benefits
Base Pay: $18/hour
Average Total Compensation: $52,730–$76,480/year (base + uncapped performance‑based incentives)
Incentives are productivity‑based and governed by the applicable bonus plan, which is subject to change at Allstate’s discretion.
Eligible licensed external candidates who complete licensing prior to hire or bring an active Property & Casualty or Personal Lines license before start date may be eligible for a bonus.
Full suite of employee benefits starting day one, including:
- Health, dental, and vision insurance
- 401(k) with company match and pension plan
- Tuition reimbursement and career development
- Wellness programs
- Paid training from day one (classroom and hands‑on)
- Licensing support: study materials, exam reimbursement, and assistance
- Monthly internet reimbursement
- Home office equipment provided by Allstate
Why Join Allstate
- No Prospecting: Warm leads delivered directly to you
- Career Growth: Develop your skills within a dynamic, supportive Fortune 100 company
- Supportive Culture: Learn from best‑in‑class leaders and motivated teammates
- Trusted Brand: Be part of a company with 90+ years of industry experience
- Diverse & Reputable Product Suite: Sell from a wide portfolio that meets every customer’s needs
Requirements
- At least 1 year of experience in sales or customer service (with a sales focus)
- Active Personal Lines or Property & Casualty Producer license in your state of residence (preferred)
- If unlicensed, ability to obtain a Personal Lines or Property & Casualty Producer license with Allstate’s support
- Sales Representatives are required to obtain and maintain all required resident and non‑resident Producer licenses necessary to sell insurance products in any state designated by Allstate.
- If hired, Sales Representative must relinquish all non‑Allstate insurance carrier appointments and may not hold active appointments with other carriers while employed in this role.
- High school diploma or GED required
- Reliable high‑speed internet with wired connection (Ethernet)
- Dedicated, distraction‑free home workspace (equipment provided)
- Comfortable working evenings and weekends
- Receptive to feedback and performance coaching
- Strong communication, critical thinking, and multitasking skills
- Competitive, highly self‑motivated and enjoys being rewarded for your efforts
- Able to work independently and hold yourself accountable for your performance
- Ability to navigate multiple computer systems simultaneously
Location
This position is only available within the United States, but is not currently available for Puerto Rico, California, New York, Alaska, Hawaii, or Washington state residents. Candidates who reside in locations where the local minimum wage exceeds the base pay for this position are also not eligible for consideration.
Required Skills
- Customer Centricity
- Customer Insights
- Customer Sales
- Digital Literacy
- Inclusive Leadership
- Learning Agility
- Results‑Oriented
- Sales
- Sales Operations
- Strategic Selling
Other Information
The candidate(s) offered this position will be required to submit to a background investigation.
Allstate does not sponsor employment‑based visas for this position.
Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.
When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.