Licensed Insurance Office Manager & Customer Service Lead

Whiting & Associates, Inc.; Blaine (MN); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Job summary

Whiting & Associates of American Family Insurance in Blaine, MN seeks a licensed Customer Service Office Manager to deliver exceptional service and oversee daily operations. You will coordinate with the agency owner on production, manage scheduling, and support events while handling cash and office tasks.

Ideal candidates hold a High School Diploma (Assoc/Bach preferred) and Property/Casualty/Life licenses. Competitive compensation, benefits and advancement opportunities are offered.

Qualifications

• Must be positive, motivated and customer-service oriented.
• Strong follow-up and communication skills required.
• Ability to prioritize tasks and manage multiple responsibilities.
• Licenses in Property, Casualty & Life required for this role.

Responsibilities

• Manage office operations and related reporting.
• Coordinate with agency owner to review production results.
• Maintain office supplies and inventory levels.
• Schedule appointments for agency staff with customers.
• Assist with cash handling and banking activities.
• Support agency events and daily administrative tasks.

Skills

Positive attitude

Follow-up

Communication skills

Prioritization

Work ethic

High-volume work

Education

High School Diploma

Associate or Bachelor’s preferred

Property, Casualty & Life licenses required

Job description

Whiting & Associates of American Family Insurance in Blaine, MN seeks a licensed Customer Service Office Manager to deliver exceptional service and oversee daily operations. You will coordinate with the agency owner on production, manage scheduling, and support events while handling cash and office tasks.

Ideal candidates hold a High School Diploma (Assoc/Bach preferred) and Property/Casualty/Life licenses. Competitive compensation, benefits and advancement opportunities are offered.