Licensed Insurance Agent

Progressive Casualty Insurance Company; Cincinnati (OH); Remote; Full time

Job summary

A leading insurance company is seeking a dedicated customer service representative for a work-from-home position. In this full-time role, you will build relationships with customers through inbound calls, assisting them with their insurance needs. A valid Property & Casualty or Personal Lines license is essential. The company offers a supportive work environment with comprehensive benefits and a commitment to employee development.

Benefits

401(k) with 6% company match

Medical, dental, vision, wellness programs

Flexible spending and health savings accounts

Sick leave, disability, parental and family leave

Diverse, inclusive culture

Qualifications

• Active Personal Lines or Property & Casualty license required.
• Minimum of two years relevant work experience or education.

Responsibilities

• Assist customers with their needs through high-volume inbound calls.
• Educate customers about coverage options and tailored products.

Skills

Bilingual

Customer Service

Education

Post-secondary education

Job description

Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress.

Position Overview

This work-from-home role involves building relationships with customers through high-volume inbound calls—no cold calling, no commission. You'll assist customers with their needs, educate them about coverage options, and offer tailored products. An active Property & Casualty or Personal Lines license is required; this position does not include licensing training.

Qualifications

• Active Personal Lines or Property & Casualty license
• Minimum of two years relevant work experience OR
• At least two years of post-secondary education
• For bilingual roles: Fluent in Spanish and English (speaking and reading)

Training

Training begins in June or July 2025.

Schedule & Work Environment

This is a full-time position with schedules including weekdays, one weekend day, and evening hours post-training.

• Designated quiet workspace
• High-speed internet (at your expense unless legally required)
• Company-provided hardware must be connected via cable to the router/modem
• Hardware connected to surge protectors

Compensation & Benefits

• $22.00/hour
• Gainshare annual cash incentive up to 16%
• Additional 10% for evening/weekend hours
• Additional $1.00/hour for bilingual English/Spanish roles
• 401(k) with 6% company match
• Medical, dental, vision, wellness programs
• Flexible spending and health savings accounts, life insurance
• Sick leave, disability, parental and family leave, military leave
• Diverse, inclusive culture with Employee Resource Groups

Recognition

Progressive was named a 2024 Top Workplace for Innovation, Values, Flexibility, Compensation, and Leadership by Energage.

Equal Opportunity Employer

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