Licensed Health Insurance Sales Pro

Wipro; Tampa (FL); On-site; USD 33,000 - 76,000; Full time

Job summary

Wipro is seeking a Licensed Sales Agent to assist customers with inquiries including enrollment, policy information, benefit breakdowns, and billing reviews. The role involves inbound and outbound calls, consultative selling, and cross-selling ancillary products. A health license and strong communication skills are required.

The position emphasizes adherence to processes, accurate documentation, and meeting sales targets while maintaining excellent customer service in a home-office setup.

Qualifications

• Requires HS Diploma or GED.
• Valid health insurance license; CE requirements must be met.
• Knowledge of successful selling techniques and customer service excellence.
• Excellent oral and written communication skills.
• Experience in a call center.
• Comfortable in a competitive, goals-driven sales environment.
• Ability to sit long periods and maintain focus.
• Home workspace with secure handling of customer information.

Responsibilities

• Take inbound calls and make outbound calls to warm/hot leads.
• Engage customers with active listening to identify needs.
• Describe benefits and features for product lines.
• Follow documented processes and guidelines; document systems.
• Achieve sales and call center goals.

Skills

Active listening

Consultative selling

Probing techniques

Product benefits explanation

Process adherence

Documentation

Sales goal achievement

Oral & written communication

Customer service

Team collaboration

Education

HS Diploma or GED

Insurance license (health component)

License CE requirements

Tools

Microsoft Office

Job description

Wipro is seeking a Licensed Sales Agent to assist customers with inquiries including enrollment, policy information, benefit breakdowns, and billing reviews. The role involves inbound and outbound calls, consultative selling, and cross-selling ancillary products. A health license and strong communication skills are required.

The position emphasizes adherence to processes, accurate documentation, and meeting sales targets while maintaining excellent customer service in a home-office setup.