Licensed Customs Broker / Entry Writer

Mainfreight Americas; Elizabeth (NJ); On-site; USD 45,000 - 60,000; Full time

Job summary

Mainfreight Americas is seeking a motivated candidate to join our team focused on entry writing and import airfreight operations. You will engage in hands-on tasks shaping service quality and customer outcomes.

The role offers exposure to a world-class logistics platform and the chance to grow within a dynamic, international organization. You will develop leadership and operational capabilities through hands-on responsibilities, collaborating with teams across customs, brokerage, and customer

Qualifications

• Entry-level position in logistics focusing on writing and import airfreight operations.
• Strong customer service orientation.
• Results-driven with a proactive, solution-focused mindset.
• Desire to develop and grow within a global logistics company.

Responsibilities

• Impress customers with operational and customer service excellence.
• Assist with onboarding new accounts, streamline processes and maintain service quality.
• Meet and exceed KPIs; contribute to branch growth and performance.
• Determine commodity classifications based on invoices and client input.
• Prepare and submit entry documents and maintain brokerage records.
• Monitor customs entry status and PGA releases; issue delivery orders upon release.

Skills

Customer service

Analytical skills

Problem solving

Attention to detail

Self-motivated

Job description

Are you keen to develop your knowledge and leadership skills as part of a team in a world class logistics provider? Do you have what it takes to be a leader in the fast paced and dynamic supply chain industry?

If yes, then Mainfreight may be right for you. We are looking for someone that can handle both entry writing and import airfreight operations.

What your day may look like

• Impress our customers with operational & customer service excellence.
• Help implement new accounts, streamline efficiencies and providing great customer service.
• Be responsible for managing and exceeding all KPIs as well as helping with the growth of the branch.
• Determine classification for a wide variety of commodities based on information provided on commercial invoice and through consultations with the client and your colleagues.
• Prepare and submit various types of entry documents. Maintain brokerage records.
• Monitor entry status for Customs and PGA release. Upon release, prepare delivery order and confirm delivery.
• Prepare and/or process duty billings as required
• Prepare PGA transmissions and/or documentation related to those agencies.
• And ensure duty payments are made timely – a key compliance role!

The Candidate

• You are results driven and strive to achieve excellence
• You are confident and self-aware, with a high level of reflection
• You take responsibility and have a solution focused, pro-active approach
• You combine a sharp customer focus with the necessary analytical skills and required conviction
• You are looking for a long term relationship in a company where you can develop and grow your career

Why Mainfreight?

• A 'family' culture in a stimulating, pragmatic and commercial environment
• A development program with a high degree of autonomy and plenty of room for personal initiatives
• A dynamic and exciting international market and organization which provides the ambitious professional with many opportunities