Licensed Crisis Counselor - FULLY REMOTE in Minnesota

Protocall Services, Inc.; Minnesota; Remote; USD 45,000 - 65,000; Full time

Job summary

A leading company in crisis intervention is looking for a compassionate Licensed Crisis Counselor to join their fully remote team in Minnesota. This role involves providing crisis support via phone and text, ensuring confidentiality and professionalism. The ideal candidate will have at least one year of experience in Behavioral Health and possess the necessary state license.

Benefits

Comprehensive medical, dental, and life insurance plans

401(k) retirement plan with company match

Short-term and long-term disability coverage

Employee Assistance Program (EAP)

Paid Time Off (PTO), up to 4 weeks in the first year

Company-matched student loan repayment program

Qualifications

• Active license in MN (LPC, LGSW, LISW, LPCC, LICSW, LMFT, LP).
• Minimum 1 year experience in Behavioral Health or Social Services.

Responsibilities

• Support individuals in crisis over the phone or text.
• Build rapport, assess risk, and document interactions accurately.
• Provide resources, develop safety plans, and intervene during emergencies.

Skills

Crisis intervention

Confidentiality

Professionalism

Education

MSW, PsyD, PhD, M.A./M.S. in behavioral health

Job description

Licensed Crisis Counselor - FULLY REMOTE in Minnesota

Join to apply for the Licensed Crisis Counselor - FULLY REMOTE in Minnesota role at Protocall Services, Inc.

Position Overview

Protocall Services is seeking a compassionate Licensed Crisis Counselor to join our fully remote team in Minnesota. This role involves providing crisis intervention and support via phone, text, or other communication methods, ensuring confidentiality and professionalism at all times.

Benefits

• Comprehensive medical, dental, and life insurance plans
• 401(k) retirement plan with company match
• Short-term and long-term disability coverage
• Employee Assistance Program (EAP)
• Paid Time Off (PTO), up to 4 weeks in the first year
• Company-matched student loan repayment program

Qualifications

• MSW, PsyD, PhD, or M.A./M.S. in behavioral health from an accredited program
• Active license in MN (LPC, LGSW, LISW, LPCC, LICSW, LMFT, LP)
• Minimum 1 year experience in Behavioral Health or Social Services

Location

Fully Remote in Minnesota

Primary Responsibilities

• Maintain a private, HIPAA-compliant workspace at home
• Support individuals in crisis over the phone or text
• Build rapport, assess risk, and document interactions accurately
• Provide resources, develop safety plans, and intervene during emergencies

Training & Schedule

Initial six-week paid training program, Monday-Friday, 8:00 AM - 4:30 PM PST. Post-training, schedules are developed in partnership with the team, requiring flexibility to work weekends and holidays.

About Us

Protocall Services is a leader in crisis intervention, serving community mental health centers, colleges, and organizations nationwide. We are committed to diversity and equal opportunity employment.