Licensed Crisis Counselor - Fully Remote in Kokomo, IN

ProtoCall Services; Kokomo (IN); Remote; USD 10,000 - 60,000; Full time

Job summary

An established industry player in crisis intervention is seeking compassionate professionals to join their remote team. This role involves providing empathetic support to individuals in crisis, utilizing exceptional communication skills and crisis intervention techniques. With a strong focus on mental health, you will work in a dynamic environment, helping clients navigate challenging situations. The company is recognized as a top workplace in healthcare, offering opportunities for growth and a supportive work culture. If you are dedicated to making a difference in the lives of others and thrive in high-pressure situations, this is the perfect opportunity for you.

Benefits

Comprehensive medical, dental, and life insurance plans

401(k) retirement plan with company match

Short-term and long-term disability coverage

Employee Assistance Program services

Accrued Paid Time Off package

Company-matched student loan repayment program

Opportunities for career growth and advancement

Qualifications

• Graduate degree in behavioral health required.
• Minimum 1 year of direct experience in Behavioral Health or Social Services.

Responsibilities

• Provide crisis intervention and support via phone or text.
• Manage intense calls while navigating multiple tasks.

Skills

Crisis Intervention Techniques

Exceptional Communication Skills

Active Listening

Problem-Solving Abilities

Multitasking

Education

MSW, PsyD, or PhD in Behavioral Health

M.A. or M.S. in Behavioral Health

Job description

Job Details

Job Location: Kokomo, IN

Position Type: Full Time

Education Level: Graduate Degree

Salary Range: $28.55 - $32.55 Hourly

Job Shift: Swing

Job Category: Health Care

Benefits

• Comprehensive medical, dental, and life insurance plans
• 401(k) retirement plan with company match
• Short-term and long-term disability (STD/LTD) coverage
• Employee Assistance Program (EAP) services
• Accrued Paid Time Off (PTO) package, earning up to 4 weeks of vacation in your first year
• Company-matched student loan repayment program
• Opportunities for career growth and advancement

Education, Licensing, and Experience Requirements

• Education Requirement:
  • MSW, PsyD, or PhD in a behavioral health field
  • OR M.A. or M.S. in behavioral health with a clinical practice emphasis from a program accredited by COAMFTE, CACREP, or CORE
• Licensure Requirement:
  • Must reside in and possess one of the following active licenses in IN:
    • LSW
    • LMHCA
    • LMFT
    • LMHC
    • LCSW
• Experience Requirement:
  • Minimum of 1 year direct experience in Behavioral Health or Social Services
• Location Requirement:
  • Fully Remote in Indiana

Who We Are:

Protocall Services is a national leader in crisis intervention, providing effective solutions and resources 24/7. Recognized nationally, Protocall has consistently received Top Workplace awards over the past five years, establishing itself as one of the top workplaces in the healthcare industry nationwide.

We are telephonic first responders for Community Mental Health Centers, Certified Community Behavioral Health Clinics, Managed Behavioral Healthcare Organizations, college and university counseling centers, and Employee Assistance Programs.

Headquartered in Portland, Oregon, Protocall is a remote first organization that serves customers in the U.S and Canada with a team of fully-integrated professionals in select states across the US and Canada.

Who You Are:

You are a compassionate and empathetic professional with exceptional communication skills and the ability to actively listen and connect with others. You are comfortable communicating with individuals in various states of crisis, whether over the phone, via text, or through other methods of interaction, providing support with empathy and professionalism. You thrive in high-pressure, high-stakes environments, remaining calm and focused while employing effective crisis intervention techniques. Your solution-focused mindset, problem-solving abilities, and resilience enable you to navigate complex situations with patience and clarity.

You excel at multitasking, seamlessly managing intense calls while handling multiple tasks and navigating computer systems efficiently. A strong background in psychology,