Licensed Clinical Manager

Northern Children Services; Philadelphia (Philadelphia County); On-site; USD 75,000 - 110,000; Full time

Job summary

Northern Children’s Services in Philadelphia is seeking a Licensed Clinical Manager for Intensive Behavioral Health Services to lead and supervise the IBHS team and ensure high-quality, compliant care for children, youth, and families.

Reporting to the Clinical Director, you will coordinate assessments, treatment planning, authorizations, and discharge planning, while promoting a holistic, family-centered approach and trauma-informed practices.

Qualifications

• Clinical leadership and supervision skills
• Knowledge of behavioral health services
• Familiarity with regulatory requirements in child welfare
• Team coordination and communication abilities

Responsibilities

• Leads, directs, monitors and supervises the IBHS team.
• Ensures services are delivered in accordance with 55 Pa. Code Chapters 1155 and 5240.
• Oversees assessments, written orders, treatment planning, authorization and reauthorization requests.
• Coordinates case management and maintains authorized services.

Job description

Join Our Team as a Licensed Clinical Manager and help make a difference in the lives of children, youth, and families!

Are you passionate about supporting the healthy development of children, youth, and families for a brighter future?
Look no further! At Northern Children’s Services (Northern), every role in the organization contributes to helping us achieve our mission and vision.
We believe that every child and youth has the potential to transform themselves – no matter their background or life situation.
We work to “walk the talk” when it comes to our organizational values: Excellence, Respect, Resilience, Cultural Humility & Justice, Healing, and Wellness.

Why Choose Us? As a Licensed Clinical Manager, you’ll embark on a fulfilling journey.

• Empowerment and Progress
• Effective Communication
• Empowerment Through Planning
• Continuous Monitoring and Progress
• Networking and Collaboration

SUMMARY:

The Licensed Clinical Manager for Intensive Behavioral Health Services (IBHS) leads, directs, monitors and supervises the clinical and operational processes of an assigned IBHS team. Reporting to the IBHS Clinical Director, the Licensed Clinical Manager provides clinical leadership and coordination of care and ensures that all services are delivered in accordance with 55 Pa. Code Chapters 1155 and 5240, Community Behavioral Health (CBH) requirements, and the policies, procedures and performance standards of Northern Children’s Services. By identifying and addressing key issues that affect the daily functioning of each child, youth or young adult, the Licensed Clinical Manager ensures that all aspects of treatment are integrated into a holistic, family-centered Individual Treatment Plan (ITP). The Licensed Clinical Manager supervises Behavior Consultants (BC), Mobile Therapists (MT) and Behavioral Health Technicians (BHT), and oversees assessments, written orders, treatment planning, authorization and reauthorization requests, case coordination and the maintenance of authorized services.

SPECIFIC DUTIES:

Communication

• Clearly and effectively communicates departmental goals and directives to IBHS staff.
• Provides leadership to ensure a high degree of cooperation and effectiveness within and across IBHS teams.
• Serves as a resource to the child, youth or young adult, family, treatment team and school in handling crisis and problem situations, and communicates with external partners as needed.
• Shares all relevant clinical information with treatment team members in accordance with confidentiality requirements.
• Communicates with CBH regarding clinical issues, authorization and reauthorization requests, and service concerns.
• Provides back-up support for other Licensed Clinical Managers during absences or when they are off-site.
• Establishes a team culture consistent with agency directives and the agency’s trauma-informed principles.

Planning

• Assesses staffing needs, identifies needed skills, and develops staff training consistent with the agency’s IBHS staff training plan.
• Participates in quality and performance improvement activities.
• Conducts meetings to plan for the anticipated clinical needs of clients.
• Schedules and coordinates assessments and written orders for clients assigned to the team, and completes them when within the scope of their license.
• Facilitates discharge planning and completes required documentation.
• Thinks through situations and system processes, identifies routine and situational issues, and plans for continuous improvement.
• Ensures that authorization and reauthorization requests (packets) are processed and submitted on time so that there is no break in authorized services before discharge.

Monitoring

• Allocates staff effectively across the team’s caseload.
• Ensures that the team complies with 55 Pa. Code Chapters 1155 and 5240, CBH requirements and agency policy.
• Ensures that ITP goals are appropriate, measurable and fit the needs of the child, youth or young adult and family.
• Reviews BC, MT and BHT progress notes weekly and documents their quality.
• Monitors the clinical effectiveness of care through review of client records and ensures that records are complete and current.
• Conducts periodic clinical record reviews.
• Ensures that staff deliver high-quality work, handle situations effectively and continuously improve their practice.

Directing

• Directs BC, MT and BHT staff in carrying out the required and most appropriate interventions to ensure quality of care.
• Reviews standards with staff to ensure mutual understanding of administrative and clinical procedures.

Supervision

• Provides clinical and administrative supervision to staff on the clinical progress, treatment planning and documentation of each case.
• Provides and documents supervision that meets 55 Pa. Code § 5240.72, including:
  • At least 1 hour per month of individual supervision for each BC and MT, plus an additional hour per month for any BC or MT who supervises BHT staff.
  • At least 30 minutes of direct observation of each BC and MT providing services every 6 months.
  • Supervision of BHT staff at the frequency required by regulation, either directly or through qualified BC/MT staff.
• Supervises no more than 12 full-time-equivalent staff, of whom no more than 9 provide BHT services, as required by 55