Licensed Branch Banking Consultant II - Client Growth

Flagstar Bank; New York (NY); On-site; USD 22,427 - 34,522; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Comprehensive leave program

Job summary

Flagstar Bank is seeking a Branch Banking Client Consultant II-Licensed in New York. This role involves providing best-in-class client experiences by resolving financial concerns, focusing on client management and retention. Candidates must have 4-5 years of customer service and sales experience and meet various licensing requirements. The position offers competitive pay of $16.28 - $25.06 per hour alongside a comprehensive benefits package, including medical and dental insurance.

Qualifications

• 4 – 5 years customer service and sales experience.
• Requires National Mortgage Licensing System (NMLS) registration.
• Ability to train and mentor others on products and platform procedures.

Responsibilities

• Support team efforts to achieve growth targets in financial performance.
• Provide positive client experience by resolving account questions.
• Engage in discovery-based conversations to provide financial advice.

Skills

Customer service

Sales experience

Financial services knowledge

Training and mentoring

Education

High School / High School Equivalency (GED)

Job description

Flagstar Bank is seeking a Branch Banking Client Consultant II-Licensed in New York. This role involves providing best-in-class client experiences by resolving financial concerns, focusing on client management and retention. Candidates must have 4-5 years of customer service and sales experience and meet various licensing requirements. The position offers competitive pay of $16.28 - $25.06 per hour alongside a comprehensive benefits package, including medical and dental insurance.