Licensed Allstate Customer Service Agent

Allstate Insurance Agency - John Tunnell; Lake Geneva (WI); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Free food & snacks

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

Allstate Insurance Agency - John Tunnell is looking for a Licensed Customer Service Agent to enhance client interactions in Lake Geneva, Wisconsin. The agent will provide exceptional service, assist with policy inquiries, and process claims efficiently.

To thrive in this role, candidates must hold a valid Wisconsin insurance license and possess strong communication skills, as well as a detail-oriented mindset. The agency values work-life balance and offers many benefits such as competitive salaries and training.

Qualifications

• Must hold a valid Wisconsin insurance license.
• Previous experience in customer service or insurance preferred.
• Proficient in using computer systems and software.

Responsibilities

• Assist clients with policy inquiries and coverage options.
• Process policy changes, renewals, and claims efficiently.
• Provide accurate quotes and information to potential customers.

Skills

Strong communication skills

Customer service experience

Detail-oriented

Problem-solving abilities

Ability to multitask

Education

High school diploma or equivalent

Job description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Free food & snacks
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

About the Role:

Join our dynamic team at Allstate Insurance Agency - John Tunnell as a Licensed Customer Service Agent! In this role, you'll provide exceptional service to our clients, helping them navigate their insurance needs while contributing to a supportive and thriving work environment.

Responsibilities:

• Assist clients with policy inquiries and coverage options.
• Process policy changes, renewals, and claims efficiently.
• Provide accurate quotes and information to potential customers.
• Educate clients on insurance products and services.
• Maintain client records and documentation with attention to detail.
• Resolve customer issues and concerns with a positive attitude.
• Collaborate with team members to enhance customer experience.
• Stay updated on industry trends and regulations.

Requirements:

• Must hold a valid Wisconsin insurance license.
• Previous experience in customer service or insurance preferred.
• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Detail-oriented with excellent problem-solving abilities.
• Proficient in using computer systems and software.
• Positive attitude and a passion for helping others.
• High school diploma or equivalent; further education is a plus.

About Us:

The Tunnell Allstate Insurance Agency has been serving the Lake Geneva community for over a decade. Our commitment to customer satisfaction and personalized service has earned us a loyal client base and a reputation for excellence. Employees enjoy a collaborative culture that values growth, development, and work-life balance.

The agency staff opportunity is not an employment opportunity directly with Allstate Insurance Co.; but rather employment as a staff member with Allstate Exclusive Agents, who are independent contractors.