Library Technician, Circulation Department - Broadmoor Branch

Shreve Memorial Library; Shreveport (LA); On-site; USD 21,000 - 28,000; Full time

Job summary

Shreve Memorial Library in Shreveport, LA, seeks a Library Technician to assist patrons, manage materials, and support library programs. The role emphasizes public service, technology use, and multitasking in a fast-paced setting.

The position requires a high school diploma, customer service experience, and the ability to work evenings and Saturdays. Training is provided; travel to other locations may be required and a background check will be performed.

Qualifications

• High school diploma or equivalent.
• Paid library work experience is preferred.
• Paid customer service work involving frequent public interactions is preferred.
• Experience planning/presenting programs using books, crafts and activities.
• Successful completion of college coursework is desirable.

Responsibilities

• Assist in Circulation and cross-train in other departments as needed.
• Provide public services: reference, youth services, circulation, outreach and programming; assist patrons with materials and databases.
• Operate databases, digital resources, Internet usage, and software/hardware with patrons.
• Open/close building in absence of managers and assist with other duties as required.

Skills

Customer service

Public interaction

Technology literacy

Program planning

Patron assistance

Education

High school diploma

College coursework completed

Tools

Integrated library systems

Library databases

Job description

SUMMARY

Under periodic supervision, the Library Technician performs a variety of public service functions, including assisting patrons, managing materials, and supporting library programs. This role requires frequent customer interaction, knowledge of current technology, and the ability to perform multiple tasks efficiently. Employees receive on-the-job training and perform related duties as required.

REQUIREMENTS

Basic Qualification(s)

1. High school diploma OR

Preferred Qualification(s)

1. Paid library work experience.
2. Paid customer service work experience involving frequent public interactions.
3. Experience planning and/or presenting programs to appropriate audiences utilizing books, crafts and other activities.

Highly Desirable Qualification(s)

1. Successful completion of college coursework.

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of current technology.
• Ability to learn and use integrated library systems, services, and resources and assist patrons with using library services and resources.
• Ability to follow written and oral instructions, library policies and procedures.
• Ability to plan and present programs to targeted audience.
• Ability to establish positive relationships with patrons and staff.
• Ability to create and maintain pleasant impressions of the library.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand, walk, sit, twist, talk, hear, and use hands to reach for, finger, grasp, handle, feel and/or operate objects, tools, or controls. Hand-eye coordination is necessary to operate computers and office equipment. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

The employee is occasionally to frequently, required to climb, balance, stoop, crouch, squat, kneel, and crawl. The employee must occasionally to frequently lift and/or carry up to twenty pounds, frequently to constantly lift and/or carry up to ten pounds. Employee must frequently to constantly push and/or pull loaded book carts and/or boxes of materials weighing up to seventy-five pounds.

ESSENTIAL FUNCTIONS

• Primary assignment will be in Circulation Department, but will be cross-trained to assist in other departments as needed.
• Public Services: Performs reference, readers’ advisory, youth services, circulation, outreach and/or special collection duties; assists patrons with material selection and the use of other library equipment, services, and/or special collections; answers routine questions; takes interlibrary loan requests; assists patrons in the use of databases, digital resources, Internet usage, software applications and hardware configuration; conducts computer classes; plans and/or provides programming to various target audiences; conducts and attends community outreach programs; plans and/or participates in system-wide outreach activities for targeted audiences; promotes library services and fosters positive relationships with community organizations and/or schools; gives library tours; coordinates displays and promotional signage; answers telephone; charges, discharges and renews library materials; registers new borrowers; updates registration records; pulls and processes request materials; empties book drop; assists with filing & sorting; shelves library materials; straightens library materials on shelves; reads shelves for proper order; searches for lost library materials; processes incoming materials; assesses and collects fees and payments; makes change for patrons.
• Finances: Counts Miscellaneous Receipts on a rotational basis and prepares money and reports to be sent to SML Financial Assistant.
• Collection Development: Reads reviews and offers suggestions to Acquisitions staff for selection of branch-appropriate materials; weeds collection on an on-going basis.
• Reports: Assists in the preparation of reports and maintenance of records.
• Professional Development: Attends staff meetings; meets quarterly with supervisor for work review meeting; attends other meetings as necessary. This position requires travel to other locations for work, meetings and training.
• Opens and/or closes building in the absence of the manager and assistant manager.
• Other: Performs other duties as required.

PRESENT SCHEDULE [subject to change]

Monday - Wednesday: 4:00 p.m. - 8:00 p.m.

Saturday: 9:00 a.m. - 6:00 p.m. (with 1 hour unpaid lunch)

*May be asked to work a Sunday shift as needed.

BENEFITS

$17.50 hourly + some benefits

APPLICATION DEADLINE

November 15th, 2026

STARTING DATE

Two (2) weeks after selection

A criminal background check and a drug screening are part of the pre-hire process. The State of Louisiana Bureau of Criminal Identification and Information and these checks will be conducted on a yearly basis for positions which provide outreach to daycare centers. A mandatory full day orientation is part of the new hire process; these orientations are scheduled on Tuesdays from 8:30am to 5:00pm. We do not discriminate on the basis of race, ancestry, color, national origin, sex, religion, age, marital status, non-job related physical or mental disability, veterans’ status, sexual orientation or gender identity. Shreve Memorial Library is committed to antiracism, equity, diversity, and inclusion through the adoption of Library policies and practices that provide opportunities for every person in our community and organization to thrive. Our facilities are non-smoking. 11.09.26