Library Technician

Milwaukee Area Technical College; Milwaukee (WI); On-site; USD 15,757,000 - 20,259,000; Part time

Job summary

Milwaukee Area Technical College is seeking a part-time Library Assistant for the Milwaukee campus. Under supervision, you will assist students and staff with library services, check in/out materials, and help maintain the collection and catalog records.

You will interact with diverse patrons and provide information and problem resolution. The role requires an Associate or Technical degree with two years of library experience, and strong computer and communication skills.

Qualifications

• Associate’s or Technical degree and two years of occupational library experience preferred.
• Experience in an academic library is preferred.
• Strong customer-service and communication skills are essential.

Responsibilities

• Assist students, faculty and staff with questions and requests.
• Check in/out library materials and manage reservations and issues.
• Maintain journals and magazines; liaise with vendors for acquisitions.
• Create/update catalog records and acquisition orders; reconcile invoices.
• Support access to library systems (Millennium, Cosmo) and resolve basic computer issues.
• Collaborate with staff to update reserve records and sections in the library.
• Provide professional service and contribute to ongoing professional development.

Skills

Customer service

Communication

Diversity awareness

Information retrieval

Computer skills

Team collaboration

Education

Associate/Technical degree

Tools

Millennium

Cosmo

Blackboard

Microsoft Office

Job description

Under the general supervision of Manager, Library and Information Services, performs a variety of duties including selection, circulation and maintenance of library materials; cataloging, classifying, and access of library materials. Work is generally varied using established procedures requiring judgment and the making of minor decisions and performs routine work independently with interaction with the supervisor for problems.

Milwaukee Area Technical College (MATC) is Wisconsin's largest and most diverse technical college, offering 170+ high-quality programs that connect students to a career in as little as one to two years. The college also offers a less expensive path to a four-year degree. MATC is transforming lives, industry and our community by preparing students today for the careers of tomorrow. Together, we are meeting the needs of the community we share and are focused on students with the greatest needs. We are seeking passionate individuals to join our team who shares the same passion in serving this purpose. Learn more about MATC at www.matc.edu

• Assists students, faculty and staff with questions, requests and initiates problem resolution. Duties include library material checking in/out, searching and retrieving materials from other libraries, assisting with study rooms, answering phone calls and providing information.
• Maintains the journals/magazine collection; communicates with vendors to ensure accurate source collection and records.
• Maintains library collection records for existing book/DVD collection and creates new bib, item and purchase orders; processes new and existing library items; creates acquisition records and reconciles inventory invoices.
• Collaborates with staff and faculty to update reserve records/section in the library.
• Maintain professional currency. Characteristic duties would include: reading professional publications and discussing important developments in the profession with colleagues; maintaining memberships in professional organizations and participating in conferences, webinars, and other collaborations.
• Serves as a resource for student inquiries of library system (Millennium) and the school system (Cosmo); reconciles library accounts; incur charges and adjustments in compliance with library rules and regulations; consult accounting for reconciliation resolution.
• Assists students by providing problem resolution with computers; class issues; software applications including Blackboard, Microsoft Office Suite programs; class schedules; financial aid applications; homework that uses web-based platforms; computer support equipment; and audio/visual systems.
• Participates in in-service training, workshops and other educational activities as required or assigned.
• Performs other related duties as required for the efficient operations of the division.

Compliance with all state, federal, and accreditation standards/requirements, as well as all MATC policies and procedures.

Required Education & Experience Associate’s or Technical degreeAndTwo (2) years of occupational experience in an academic library preferred; or any equivalent combination of experience and training.

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of the Dewey decimal classification, Library of Congress subject headings and Anglo-American Cataloging Rules 2 (AACR2).
• Knowledge of college supported computer operating systems, application software, and hardware.
• Proven customer-service skills and ability to work with a diversity of patrons.
• Demonstrated ability to locate and evaluate information in a variety of mediums.
• Ability to communicate effectively through both oral and written means.
• Ability to establish, collaborate and maintain effective work relationships with peers, students, teachers, staff, representatives of outside agencies, educational institutions, and the general public.
• Ability to convey an image of professionalism and dedication in work related activities.
• Ability to work with culturally diverse student and employee populations.
• Proficiency in the use of computers and software specific to position, including spreadsheets and the Internet.
• Ability to work successfully with minimal supervision and to provide a leadership role to others.
• Ability to establish workflows, manages multiple projects, and meets necessary deadlines.

This is a part-time 43-week, in-person position (up to 19 hours per week) based primarily at the Milwaukee campus. Work hours are between 12pm-6pm Monday through Friday.

Compensation

pay rates are listed up to the midpoint of the range and placement is determined based on years of experience, internal salary equity, and a review of the applicant's employment and educational background as listed on the job application.

EEO: Milwaukee Area Technical College will not discriminate against any employee, applicant for employment, student, or applicant for admission on the basis of race, color, national origin, ancestry, sex, sexual orientation, creed, religion, political affiliation, marital status, parental status, pregnancy, disability, age, membership in any reserve component of the armed forces, union affiliation, arrest and conviction record, or any other protected category under applicable local, state or federal law. Reasonable accommodations will be provided for qualified individuals with disabilities. If you have a disability and need special accommodation for the application process, please contact our office at 414-297-6529 (Wisconsin Relay System: 711) or email [e-mail].