Library Assistant 3 (Limited)

University of California - Merced; Merced (CA); On-site; USD 38,214 - 49,703; Part time

Job summary

University of California - Merced is seeking a Night/Weekend Services Coordinator to manage evening and weekend library operations in Merced. The role oversees the Help Desk, addresses security-related incidents, and supervises 10–15 student assistants across circulation and access services.

The position requires strong organizational and communication skills, proficiency with MS Word/Excel, and availability for night and weekend shifts within a 16‑week academic cycle.

Qualifications

• Recent library public service experience.
• High School Diploma, GED, or equivalent.
• Excellent organizational and communication skills.
• Proficiency with MS Word and Excel.
• Availability to work night and weekend shifts.
• Experience supervising student assistants.

Responsibilities

• Coordinate Help Desk and Library Services Desk activities during evening and weekend hours to ensure consistency with day‑time operations.
• Respond to security alarms and other security‑related incidents involving deviant behavior, computer hacking, theft of personal or library property, and evacuation of the library.
• Supervise 10–15 FTE student assistants performing circulation, shelving, and other access services tasks.
• Provide training and coaching to student employees and other staff in all areas of circulation, course reserve, and other access services functions.
• Write procedural documents and training manuals for areas of responsibility.
• Manage day‑to‑day operations and maintenance of equipment within the Access Services Unit.
• Assist with shelving operations, ensuring that print resources and other materials are re‑shelved promptly and that shelf‑reading, claims returned, and missing item checks are performed routinely.
• Respond to building and facility issues outside normal weekdays, including reporting and resolving safety and security concerns.
• Respond to user concerns or problems related to library operations and services; independently resolve problems when possible and refer others to appropriate personnel.

Skills

Organizational skills

MS Word

Excel

Communication skills

Customer service

Time management

Team supervision

Education

High School Diploma / GED

Tools

MS Windows

Job description

Position

Night/Weekend Services Coordinator

Compensation

Hourly range: Step 1: $27.74/hr – Step 17: $36.08/hr. Budgeted hourly range: Step 1: $27.74/hr.

Location & Schedule

Location: Merced

Schedule: Friday 2 pm‑6 pm, Saturday 10 am‑6 pm. Works only during the 16‑week academic semesters (no winter intercession or summer).

Employment Type: Part Time

Temporary position.

Union: Clerical & Allied Services – CX Teamsters Local 2010.

Night/Weekend Library Service Operations

• Coordinate Help Desk and Library Services Desk activities during evening and weekend hours to ensure consistency with day‑time operations.
• Respond to security alarms and other security‑related incidents involving deviant behavior, computer hacking, theft of personal or library property, and evacuation of the library.
• Supervise 10–15 FTE student assistants performing circulation, shelving, and other access services tasks.
• Provide training and coaching to student employees and other staff in all areas of circulation, course reserve, and other access services functions.
• Write procedural documents and training manuals for areas of responsibility.
• Manage day‑to‑day operations and maintenance of equipment within the Access Services Unit.
• Assist with shelving operations, ensuring that print resources and other materials are re‑shelved promptly and that shelf‑reading, claims returned, and missing item checks are performed routinely.
• Respond to building and facility issues outside normal weekdays, including reporting and resolving safety and security concerns.
• Respond to user concerns or problems related to library operations and services; independently resolve problems when possible and refer others to appropriate personnel.

Library Programming Support

• Provide support for routine processes related to ongoing library operations under the general supervision of the Library Services Manager.
• Schedule and plan library and library services training events, coordinating with library administration as needed.
• Assist with data collection and creation of documentation for reporting purposes.
• Serve as the primary resource for library room reservation processes.
• Assist with, schedule, and coordinate building assessments throughout the academic and calendar year.
• Provide basic information and reference service at the Library Services Desk, referring complex or advanced reference questions to library professional staff.

Other Duties

• Serve on local committees, workgroups, and teams as assigned.
• Manage projects in support of the goals of the library and Access Services Unit.

Qualifications

Education and Experience

• High School Diploma, GED, or equivalent.
• Recent library public service experience.
• Knowledge of standard office practices.
• Excellent organizational skills and ability to prioritize work independently and as part of a team.
• Proficiency with Microsoft Windows programs, specifically MS Word and Excel.
• Ability to search the internet and use e‑mail programs.
• Excellent oral and written communication skills, including proper grammar, spelling, and business formats.
• Excellent customer service skills and ability to interact effectively with the public in a library setting.
• Availability to work night and weekend shifts.

Critical Knowledge and Skills

• Recent library public service experience.
• Knowledge of library public services and standard office practices.
• Strong organizational skills and ability to prioritize tasks independently and collaboratively.
• Proficiency with Microsoft Windows programs, especially MS Word and Excel.
• Internet search ability and familiarity with e‑mail systems.
• Excellent written and oral communication skills.
• Excellent customer service skills and library public interaction.
• Availability for night and weekend work.
• Preferred: Dedication to quality customer service and public service experience in a library setting.
• Preferred: Ability to observe and report facility, security, and circulation issues.
• Preferred: Knowledge of CDL, UC Library Search, and Ex Libris Alma ILS.
• Preferred: Knowledge of library policies, procedures, organization, and structure.
• Preferred: Knowledge of library safety and security rules, interlibrary loan principles, and operating systems.
• Preferred: Technical skills to troubleshoot routine hardware and software problems, including imaging software, scanning equipment, and operating systems.
• Preferred: Proven experience training, directing, and delegating work to others.
• Preferred: Ability to remain calm under emergency situations and follow established procedures.
• Preferred: Ability to communicate technical problems and solutions to diverse audiences.
• Preferred: Knowledge of library operations, classification systems, and cataloging rules.
• Preferred: Familiarity with automation equipment and interfaces between equipment.
• Preferred: Ability to learn new technical information quickly and apply it effectively while maintaining discretion, confidentiality, and professional judgment.
• Preferred: Ability to work effectively in a fast‑paced environment with fluctuating priorities.

Background Check

Background check required.

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC Anti‑Discrimination Policy.