Library Student Assistant 2

The Claremont Colleges Services; United States; On-site; USD 19,775 - 28,165; Part time

Job summary

The Claremont Colleges Services is seeking Library Student Assistants, Level 2, who can work independently and manage special projects. This role offers advanced training and requires excellent customer service skills.

Applicants must be enrolled at The Claremont Colleges and demonstrate strong interpersonal skills. The position averages 8-19 hours weekly, including evenings and weekends, with compensation at $17.40 per hour.

Qualifications

• Demonstrated reliability and flexibility in scheduling.
• Ability to work independently and take initiative.

Responsibilities

• Work on special projects like creating training materials and gathering data.
• Provide high levels of customer service to library users.
• Organize and support library events.

Skills

Strong interpersonal and communication skills (written and verbal)

Strong customer service focus

Ability to establish and maintain cooperative working relationships

Ability to learn and perform new tasks quickly

Attention to detail

Education

Currently enrolled and attending one of The Claremont Colleges

Tools

Technology used by the library

Job description

About the Position

Library Student Assistants, Level 2, work closely with staff at The Claremont Colleges in serving its users. They receive advanced training in a designated library department or unit, working independently, taking on special projects, organizing and supporting library events, and participating in assessment projects.

Essential Functions

• Opportunity to work in a specialized department in the library with more advanced training.
• Work on special projects as assigned, such as creating training materials, gathering data for assessment projects, developing new services, and organizing library events and workshops, etc.
• Work independently on tasks or at service points while library staff or Level 3 student workers are in the building.
• Provide a high level of customer service to all users, whether over the phone, in person, or processing requests.
• Read all communication from library staff and remain current on library policies and procedures.
• Arrive on time for scheduled shifts and pick up additional shifts as needed.
• Attend student worker program meetings/socials and additional training sessions as needed or required.
• Adhere to the strict confidentiality policies of the library.
• Record usage statistics and gather additional data as requested.
• Contribute to one-time and continuing data‑gathering, analysis, and assessment projects.
• Perform other related duties as assigned.

Qualification Requirements

• Currently enrolled and attending one of The Claremont Colleges.

Required Knowledge and Critical Skills

• Strong interpersonal and communication skills (written and verbal).
• Strong customer service focus.
• Ability to establish and maintain cooperative working relationships.
• Ability to learn and perform new tasks quickly and effectively.
• Punctuality, dependability, and flexibility.
• Attention to detail.
• Ability to work independently and take initiative.
• Skilled in technology used by the library to share information and create training materials.

Preferred Knowledge and Critical Skills

• Knowledge of techniques necessary to identify and meet the research and service needs of library patrons.
• Expertise with the online catalog, electronic resources, and technology used in the library.
• Familiarity with events, facilities, collections, services, and policies at The Claremont Colleges Library, The Claremont Colleges, and The Claremont Colleges Services.

Work Schedule

Students average 8-19 hours weekly, including evenings and weekends. Shifts may be available during breaks from classes on request.

Compensation

$17.40 per hour.

Disclaimer

This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this position. When duties and responsibilities change and develop, The Claremont Colleges Services will review this job description and make changes of business necessity. TCCS reserves the right to modify job duties or assign additional duties as needed.

Equal Opportunity Employer

TCCS is an equal opportunity employer. TCCS managers make employment decisions on the basis of merit, with the aim of having the best available person in every job. TCCS prohibits discrimination based on all characteristics protected by federal, state, or local law or ordinance or regulation. It also prohibits discrimination based on the perception that anyone has or is associated with a person who has or is perceived as having any of these characteristics. All such discrimination is unlawful.