Library Specialist Full Time

CITY OF HOOVER; Patton Chapel (AL); On-site; USD 42,000 - 46,000; Full time

Job summary

CITY OF HOOVER is seeking a Library Specialist to deliver excellent library services and operational support within an assigned division. The role requires strong customer service, computer skills, and the ability to handle flexible hours including nights and weekends.

This paraprofessional position may be assigned to any division such as Public Services, Youth Services, Technology & Marketing, Community Services, Materials Management, Arts and Administration.

Qualifications

• High School Diploma or GED with 2 years library experience or
• Associates with 1 year library experience or
• Bachelor's degree or higher required

Responsibilities

• Provide high-quality customer service and assist patrons with reference, readers advisory, circulation, and technology help.
• Support programs, outreach, and library services for adults or children as assigned.
• Assist with collection management and passport services; handle technical and operational duties within assigned area.

Skills

Customer service

Computer literacy

Flexible schedule

Passport certification (not necessary)

Education

High School Diploma or GED

Associates Degree

Bachelor's Degree or higher

Tools

Microsoft Office

Job description

Overview

Hiring Range: $41,828.80 - $46,113.60The Library Specialist is a paraprofessional position that provides library services and operational support within an assigned area. Specialists may be assigned to any division of the library. Divisions of the library include Public Services, Youth Services, Technology & Marketing, Community Services, Materials Management, Arts and Administration.

Qualifications

1. High School Diploma or GED equivalent with Two (2) years of Library Experience

OR

Associates Degree with One (1) year of Library Experience

OR

Bachelor's Degree or higher

2. Experience operating a computer, including Microsoft Office

3. Excellent internal and external customer service skills

4. Ability to perform physically demanding tasks; push and unload heavy carts,lift up to 40 lbsandmaneuver among high and low shelves

5. Ability to work a flexible schedule to include weekdays, nights and weekends

6. Possession of a valid driver's license and the ability to obtain/maintain a City of Hoover Driver's Permit

7. Passport Certification from the US Department of State is not necessary when applying, but must be obtained within (6) months of employment

PREFERRED QUALIFICATIONS:

• Master’s degree from an ALA-accredited program in Library and Information Studies
• Previous library experience

Responsibilities

Provides a high degree of customer service; provides knowledgeable, responsive, and welcoming assistance to patrons; ensures all work, whether public-facing or behind the scenes, supports a positive customer experience; Provides direct service to the public, including reference, reader’s advisory, circulation, and technology assistance; supports or delivers programs, outreach, and other library services to either adults or children, depending on assigned division; Library Specialists assigned to Youth Services may require storytelling; assists with some collection management and other specialized functions, such as passport services; performs technical and operational duties within the assigned area; assists with problem-solving and responds appropriately to customer needs; performs other duties as assigned by supervisor;

Supplemental Information

Library Specialists work independently within established policies and procedures and are expected to exercise judgment and initiative. Specialists may provide operational leadership within their assigned area when a Librarian or Manager is unavailable.