Library Specialist

City of Allen; Allen (TX); On-site; USD 19,000 - 33,000; Part time

Job summary

City of Allen's Public Library is seeking staff for the public service desk to greet customers, answer questions, and help users locate books and reference materials.

This role supports library operations, opens and closes the facility, and interfaces with City employees. A Bachelor's degree with no prior experience is required, and other combinations may be considered; evening and weekend availability is expected.

Qualifications

• Bachelor's degree with no prior relevant work experience
• Other combinations of education and experience may be considered.

Responsibilities

• Provides customer service by greeting customers, answering questions in person and over the phone, directing calls to other staff, and taking messages.
• Coordinates the safe and proper use of the facility by ensuring the facility is clean and orderly, and by supervising patrons.
• Assists in opening and/or closing the facility by organizing desk/work area, maintaining transaction records, activating and shutting down equipment.
• Provides services as required by events, including creating and printing crafts, props, brochures, and other marketing tools.
• Provides administrative support by ensuring operational functions are completed and maintaining equipment, materials, and supplies.

Skills

Customer service

Communication

Multitasking

Education

Bachelor's degree

Job description

DESCRIPTION

HIRING RATE: $19.7167 Hourly

FULL HIRING RANGE: $19.7167 - $24.1537 Hourly

Check out the Allen Public Library!

THIS POSTING MAY CLOSE AT ANY TIME ONCE A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED

The City:

Join the City of Allen-a vibrant community of over 100,000 residents where strong economic growth, excellent schools, and an exceptional quality of life make it a great place to live, work, and play.

Our mission is simple: "To achieve excellence in managing community development and city services, continually enhancing the quality of life and public confidence."

At the City of Allen, our employees bring the PRIDE values to life:

• People First - Giving priority to others
• Respect - Treating others with courtesy and dignity
• Integrity - Serving with honesty, trust, and hard work
• Deliver - Following through on commitments while exceeding expectations
• Excel - Creating an innovative and improving work environment

We do Work that MATTERS! Join a team that serves our community and makes a real impact every day. Learn more about the City of Allen at allentx.gov.

Staffs a public service desk, answering questions and taking requests from users, helping users find materials, and making recommendations for either adult's or children's books, authors, and reference materials. Position provides support by monitoring library use and orderliness, and in opening and closing the facility. This position will provide administrative support and will interface with other City employees and the public. This position does not provide direction to other employees.

ESSENTIAL JOB FUNCTIONS

• Provides customer service by greeting customers, answering questions both in person and over the phone, directing calls to other staff members, and taking messages.
• Coordinates the safe and proper use of the facility and its equipment by ensuring the facility is clean and orderly, and by supervising patrons.
• Assists in opening and/or closing the facility by organizing desk/work area, maintaining transaction records, activates and shuts down equipment in the area.
• As assigned, providing services as required by the type of event, including creating and preparing crafts and props for programs; and printing and distributing brochures, signs and other marketing tools.
• Provides administrative support by ensuring operational functions are completed, overseeing the use of library facilities, preparing and keeping statistics. Maintains equipment, materials, supplies and props as necessary.
• Other duties may include providing services for a specified area of the library, such as the Reference or Fiction/Teen desk, by answering basic reference and readers’ advisory questions, assisting patrons with use of computers and study rooms, assisting with preparation and setting up for adult programs, assisting patrons during programs, and assisting at outreaches and other special events.

JOB REQUIREMENTS

Education & Experience

Work requires broad knowledge in a general professional or technical field. A typical way to obtain the required qualifications would be:

• Bachelor's degree with no prior relevant work experience

Other combinations of education and experience may be considered.

Conditions of Employment

• Safe driving record and Valid Texas Driver's License
• Clear criminal background check and pre-employment drug screen

Work Schedule

This position will be required to work some evenings and weekends.

• Saturday 2pm-6pm
• Sunday 2pm-6pm
• Monday 10am-2pm
• Thursday 5pm-9pm
• Friday 11am-3pm

Schedule may be changed depending on department needs.

Overall Physical Strength Demands

Sedentary - Exerting up to 10 lbs. occasionally or negligible weights frequently; sitting most of the time.

SUPPLEMENTAL INFORMATION

Reading

Advanced - Ability to read literature, books, reviews, scientific or technical journals, abstracts, financial reports, and/or legal documents. Ordinarily, such education is obtained in at the college level or above. However, it may be obtained from experience and self-study.

Math

Intermediate - Ability to deal with system of real numbers; practical application of fractions, percentages, ratios/proportions and measurement. Ordinarily, such education is obtained in high school up to college. However, it may be obtained from experience and self-study.

Writing

Advanced - Ability to write editorials, journals, speeches, manuals, or critiques. Ordinarily, such education is obtained in at the college level or above. However, it may be obtained from experience and self-study.

Managerial

Receives general direction: The employee normally performs the job by following established standard operating procedures and/or policies. The employee may choose the appropriate procedure or policy. Performance is reviewed periodically.

Supervisory / Organizational Control

Job has no responsibility for the direction or supervision of others.

Complexity

Work requires analysis and judgment in accomplishing diversified duties. Requires the exercise of independent thinking within the limits of policies, standards, and precedents.

Interpersonal / Human Relations Skills

Work may require providing advice to others outside direct reporting relationships on specific problems or general policies. Contacts may require the consideration of different points of view to reach agreement. Elements of persuasion may be necessary to gain cooperation and acceptance of ideas.