Library Services Center Manager (Collection Services)

John Hopkin’s University; Laurel (MD); On-site; USD 68,000 - 120,000; Full time

Job summary

Johns Hopkins University in Laurel, Maryland, seeks a Library Services Center Manager to oversee a research library, a high-density storage facility, and related operations. This leadership role manages a team performing library fulfillment and resource sharing services, ensuring efficient service and developing new offerings as needed.

The manager reports to the Collections Services department manager and collaborates with Access Services, Technical Services, and Special Collections as well as

Qualifications

• Masters Degree in Library Science or related field.
• Three years of related experience.
• Additional education or experience substitutions per JHU policy.

Responsibilities

• Serve as a unit head with operational responsibility.
• Supervise up to 4 FTEs and coach staff.
• Hire, train, and evaluate staff.
• Ensure safety procedures for heavy equipment.
• Provide facilities assistance for a specialized library storage complex.
• Collaborate with other library services managers.
• Develop policies to improve operations.

Skills

Logistics

Inventory management

High-density storage

Education

Masters Degree in Library Science or related field

Job description

We are seeking a Library Services Center Manager to manage a research library, high-density storage facility and operation in Laurel, Maryland. This position, responsible for the operational functions of the Libraries Services Center (LSC), manages a team that performs library fulfillment and resource sharing services in a high-density storage environment, and is responsible for maintaining and monitoring effectiveness of service, and developing new services as required. This position reports to the Collections Services department manager, and collaborates with multiple library departments, such as, but not limited to, Access Services, Technical Services, and Special Collections, as well as departments within other JHU partner libraries. This position provides facilities assistance for a specialized library storage complex and maintains operation of necessary equipment and building mechanics in partnership with Sheridan Libraries and Applied Physics Laboratory facilities departments. This position is responsible for reworking Libraries Services Center’s workflows, floor, and shelf plans to accommodate long and short-term LSC-based projects for JHU and outside entities and assists with collections management strategies with data gathering and analysis. This role supervises mainly non-exempt staff. Works within a unit of a larger department to ensure compliance with overall library strategies, policies, and efficient and effective performance of staff. Functions with a degree of independence and possesses a thorough knowledge of professional principles, methods, practices, and programs.

Specific Duties & Responsibilities

• Serve as a unit head with operational responsibility.
• Supervise up to 4 FTEs, demonstrating exceptional coaching and supervision to library staff.
• Hire, train, and manage staff including conducting performance evaluations and supporting professional development needs of staff.
• Ensure training and monitor safety procedures of staff operating heavy equipment.
• Provide facilities assistance for a specialized library storage complex: including but not limited to electric service; HVAC; landscaping; housekeeping; security; and collections preservation climate control.
• Collaborate with other library services managers within the library.
• Provide operational supervision that supports the libraries’ objectives.
• Assist in the strategic direction of the department throughout their unit.
• Ensure unit goals align with the department, libraries and institutions' strategic plans.
• Create and implement policies and procedures to ensure efficient and effective operations.
• Assist in the design to measure and assess the unit in alignment with broader departmental assessments to ensure effective and efficient delivery of services and use of resources.
• Work with the department manager to gather appropriate statistics for external reporting.
• Assist in the preparation of reports that demonstrate the value of the unit.
• Provide services for and invoices collections from non-Sheridan JHU libraries.
• Stay apprised of new developments in various operational areas.
• Serve on library-wide committees and working groups.
• Actively engage in regional, consortia, or national, library programs.
• Other duties as assigned.

Additional Information

• The LSC is open seven days a week, and weekday operations extend from 6:30 am to 5:00 pm.
• The LSC manager must be ready to respond at any time for emergencies or staff inquiries, including weekends/evenings.
• Exact schedule will be determined at hire.

Minimum Qualifications

• Master’s Degree in Library Science or related field.
• Three years of related experience.
• Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications

• Logistics, inventory management experience.
• Three (3) years of experience in high density environment.

Classified Title: Library Unit Manager

Job Posting Title (Working Title): Library Services Center Manager (Collection Services)

Role/Level/Range: ATP/03/PB

Starting Salary Range: $68,165 - $119,615 Annually ($70,000 targeted; Commensurate w/exp.)

Employee group: Full Time

Schedule: M-F, 8:00am-4:30pm; may include weekends

FLSA Status: Exempt

Location: JH Library Service Center

Department name: Collection Services

Personnel area: Libraries