Library Services Associate II

City-of-Janesvill; Janesville (WI); On-site; USD 21,000 - 30,000; Part time

Job summary

City of Janesville seeks a part-time Public Services Assistant II to support library operations and patron services. You will assist with circulation, help visitors locate materials, and provide reference support while maintaining a welcoming environment.

The role requires strong customer service, communication, and problem-solving skills, with responsibility for day-to-day operations, safety, and building upkeep.

Qualifications

• High School Diploma or GED required.
• At least 1 year library experience or 2 years in a related field.
• Customer service experience required.

Responsibilities

• Assist in the circulation of library materials, register new borrowers, and collect fines and fees.
• Assist patrons in locating library materials and using resources.
• Provide reference and readers’ advisory assistance; conduct reference interviews when needed.
• Perform closing duties and maintain building security at end of day.

Skills

Customer service

Patron assistance

Communication

De-escalation

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Printers

Job description

City of Janesville seeks a part-time Public Services Assistant II to support library operations and patron services. You will assist with circulation, help visitors locate materials, and provide reference support while maintaining a welcoming environment.

The role requires strong customer service, communication, and problem-solving skills, with responsibility for day-to-day operations, safety, and building upkeep.