Library Patron Services Clerk

Anderson Public Library; Lapel (IN); On-site; USD 17,000 - 22,000; Full time

Job summary

The Anderson Public Library in Lapel, Indiana is seeking a Clerk to check in/out materials, assist patrons with reference questions, issue library cards, and manage transactions. You will also shelve materials, help create displays, and support meeting room reservations.

Qualifications include a high school diploma and up to two years of relevant experience, plus strong customer service and confidentiality. This on-site role requires excellent interpersonal skills.

Qualifications

• High school diploma or equivalent required.
• 0–2 years of relevant experience preferred.
• Valid driver's license and reliable transportation required.
• Ability to handle confidential information with discretion.
• Strong customer service and communication skills.

Responsibilities

• Check in/out library materials using ILS and process borrower cards.
• Provide reference assistance in person, by phone, and email.
• Handle fee transactions and balance cash at closing time.
• Assist with shelving, displays, and organization of materials.
• Promote library programs and assist with room reservations.
• Maintain a clean, safe, and welcoming environment for patrons.

Skills

Customer service

Confidential information handling

Cash handling

Organizational skills

Education

High school diploma

Tools

Integrated Library System (ILS)

Database software

Word processing

Job description

The Anderson Public Library in Lapel, Indiana is seeking a Clerk to check in/out materials, assist patrons with reference questions, issue library cards, and manage transactions. You will also shelve materials, help create displays, and support meeting room reservations.

Qualifications include a high school diploma and up to two years of relevant experience, plus strong customer service and confidentiality. This on-site role requires excellent interpersonal skills.