Library Officer: Community Programs & Digital Access

Victoria Daly Regional Council; Pennsylvania; On-site; USD 31,000 - 33,000; Full time

Benefits offered by this job

Remote area allowance

Salary sacrifice options

6 weeks annual leave

10 days personal leave

Job summary

Victoria Daly Regional Council is seeking a Library Officer to support the community by providing quality library services, information access, and engaging programs. This role emphasizes delivering excellent customer service, fostering digital inclusion, and building connections with residents of all ages.

You will contribute to literacy initiatives, manage daily library operations, and help visitors access online government platforms, while promoting lifelong learning in a welcoming, inclusive

Qualifications

• Friendly, organised and community-minded; passionate about helping others.
• Comfort with using technology and digital resources.
• Ability to engage with people from diverse backgrounds.

Responsibilities

• Welcome and assist library visitors with loans, returns and enquiries.
• Help community members access information, digital resources and online services.
• Support customers using Services Australia self-service platforms.
• Deliver and support community programs that promote literacy and learning.
• Maintain library collections and resources, ensuring the space is organised and accessible.
• Record usage statistics and assist with reporting requirements.

Skills

Communication skills

Interpersonal skills

Customer service

Digital literacy

Community engagement

Tools

Centrelink self-service

Job description

Victoria Daly Regional Council is seeking a Library Officer to support the community by providing quality library services, information access, and engaging programs. This role emphasizes delivering excellent customer service, fostering digital inclusion, and building connections with residents of all ages.

You will contribute to literacy initiatives, manage daily library operations, and help visitors access online government platforms, while promoting lifelong learning in a welcoming, inclusive