Library Materials Delivery Lead (Community Services)

Topeka & Shawnee County Public Library; Topeka (KS); On-site; USD 23,143 - 25,747; Full time

Benefits offered by this job

Health and dental insurance

Retirement plan (KPERS)

Life and disability coverage

Optional vision and additional insurance

Job summary

Topeka & Shawnee County Public Library is looking for a Library Senior Associate for Community Services in Topeka, KS. This position involves delivering library materials, providing customer service, and handling library accounts. Ideal candidates will have a high school diploma, one year of customer service experience, and a valid driver's license. The job requires strong organizational skills and the ability to work independently and in a team. Excellent benefits, including health insurance and retirement plans, are offered.

Qualifications

• One year of customer service experience required.
• Valid Driver's License with insurable driving record is required.
• Multi-lingual fluency in English and at least one other language preferred.

Responsibilities

• Safely operates library vehicles to provide delivery services.
• Checks out TSCPL items using library software.
• Communicates with customers to resolve library account issues.
• Processes holds for all material delivery services.

Skills

Strong organizational skills

Excellent interpersonal skills

Written and oral communication skills

Customer service experience

Computer skills with Microsoft Office Suite

Education

High school diploma or equivalent

Tools

Polaris software

Route optimizer software

Job description

Topeka & Shawnee County Public Library is looking for a Library Senior Associate for Community Services in Topeka, KS. This position involves delivering library materials, providing customer service, and handling library accounts. Ideal candidates will have a high school diploma, one year of customer service experience, and a valid driver's license. The job requires strong organizational skills and the ability to work independently and in a team. Excellent benefits, including health insurance and retirement plans, are offered.