Library Literacy Program Assistant (As-Needed)

City of Santa Monica; Santa Monica (CA); On-site; USD 60,000 - 70,000; Full time

Job summary

City of Santa Monica seeks a detail‑oriented administrator to support library literacy programs within the Library System. You will coordinate program activities, monitor progress, and work with librarians and volunteers to ensure timely delivery.

In addition to data collection, you will compile billing and grant reports, assist with grant applications, recruit and train literacy coaches, and coordinate trainings and communications with partner agencies to expand community literacy services.

Qualifications

• Education: Graduation from high school or the equivalent.
• Experience: Three years of paid, increasingly responsible work experience preparing and maintaining administrative, financial, fiscal, and statistical records and/or reports and performing financial support duties.
• An associate degree or 60 semester units from an accredited college or university may substitute for one year of the required experience.
• Library experience is desirable.

Responsibilities

• Coordinate literacy programs and monitor implementation.
• Compile data, process billing and grant reports, and track project status.
• Coordinate literacy coach trainings and recruitment.
• Assist with grant applications and submission of required reports and documents.
• Schedule appointments, trainings, and meetings for students and volunteer coaches.
• Liaise with community agencies and committees.

Skills

Public administration

Data analysis

Report writing

Customer service

Office software

Education

High school diploma or equivalent

Associate degree substitution for experience

Tools

Microsoft Office

Spreadsheets

Job description

Responsibilities

Collaborates with a Librarian Ill to support the coordination, preparation, implementation, and monitoring of library literacy programs in the Library System.

Performs complex project support duties, including compiling and evaluating data, processing billing and grant reports, tracking project status, and coordinating literacy coach trainings and recruitment.

Participates in the development and preparation of grant applications, and coordinates submission of required reports and documents.

Assists with coordinating, implementing, and monitoring assigned literacy projects and programs. Conducts customer satisfaction and other studies and surveys, and recommends course of action to solve problems and improve delivery of services.

Participates in the recruitment, training, and coordination of volunteer literacy coaches.

Schedules appointments, meetings, and trainings for students and volunteer literacy coaches.

Serves as a liaison to community agencies and other literacy groups, including serving on associated committees.

Performs other duties as assigned.

Knowledge, Skills, and Abilities

Knowledge of:

• Principles and practices of public administration
• Current office procedures, practices, and equipment
• Modern office productivity software applications, including spreadsheets and word processing
• Basic methods and techniques for administrative, financial, and comparative analyses
• Basic mathematics
• Report writing techniques
• Principles of business English, spelling, punctuation, and grammar Principles and methods of conducting research
• Principals of communication
• Effective customer service techniques

Ability to:

• Generate and review reports, data, studies, and surveys
• Serve as a resource and provide information to the public and staff regarding various division projects and activities
• Prepare clear and concise administrative and financial records and reports
• Perform mathematical calculations
• Establish, organize, and maintain manual and electronic filing, tracking, and recordkeeping systems
• Compose informational materials for print and web posting
• Communicate effectively, both orally and in writing
• Train staff and volunteers
• Understand, interpret, and apply administrative and departmental policies and procedures
• Interpret and apply applicable federal, State, and local laws, rules, and regulations
• Exercise sound independent judgement within established policies and procedures
• Plan and organize work to meet changing priorities and deadlines with attention to detail
• Follow oral and written instructions
• Respond to inquiries in a tactful manner
• Establish and maintain effective and cooperative working relationships with City employees, outside agencies, and the general public
• Provide effective customer service

Requirements

Minimum Qualifications:

• Education: Graduation from high school or the equivalent.
• Experience: Three years of paid, increasingly responsible work experience preparing and maintaining administrative, financial, fiscal, and statistical records and/or reports and performing financial support duties. An associate degree or 60 semester units from an accredited college or university may substitute for one year of the required experience. Library experience is desirable.
• Licenses and Certificates: None.

Working Conditions

Work is performed primarily indoors in a busy office environment. Office work requires sitting for prolonged periods of time and using a computer keyboard and screen. Physical demands include standing, kneeling, bending, reaching, and grasping.

The City of Santa Monica is a progressive, inclusive and culturally-rich community. As leaders in public service, we strive to be an employer of choice by attracting and retaining a highly-talented workforce where people of diverse races, religions, cultures and lifestyles thrive. Our goal is to create a welcoming and inclusive environment where our staff are empowered to perform at their highest level and where their differences make a positive impact.

The City is an equal opportunity employer and strives to build balanced teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. We aim to create a workplace that celebrates and embraces the diversity of our employees. Join us!