Library Circulation Specialist

East Chicago Public Library; East Chicago (IN); On-site; USD 17,000 - 22,000; Full time

Job summary

East Chicago Public Library in East Chicago, IN seeks a Department Assistant for Public Service. You will assist patrons, handle circulation tasks, and route calls under supervision of the Associate Director of Public Service.

The role emphasizes courteous service, accuracy in fines, holds, and shelving, and the ability to work as part of a flexible team.

This position requires attention to detail, strong communication, and the capacity to navigate the library’s automated systems.

Qualifications

• Ability to provide courteous public service and explain policies.

Responsibilities

• Assist patrons at service desk and over telephone with circulation procedures.
• Check out/renew materials, place holds, collect fees.
• Process returns, holds, shelves, and inventory.
• Enforce library policies and assist with emergency procedures.
• Answer central switchboard and route calls.
• Prepare materials for shelving and maintain orderly department.
• Assist in other departments as needed.

Skills

Public service

Policy explanations

Telephone etiquette

Attention to detail

Keyboarding 25 wpm

Teamwork

Circulation procedures

Education

Librarian Certificate 6 (LC6)

High school diploma or GED with library experience

9 semester hours of library science courses

Job description

East Chicago Public Library in East Chicago, IN seeks a Department Assistant for Public Service. You will assist patrons, handle circulation tasks, and route calls under supervision of the Associate Director of Public Service.

The role emphasizes courteous service, accuracy in fines, holds, and shelving, and the ability to work as part of a flexible team.

This position requires attention to detail, strong communication, and the capacity to navigate the library’s automated systems.