Library Business Systems Analyst (Agile)

Ingram Content Group

La Vergne (TN)

Presencial

USD 65.000 - 82.000

Jornada completa

Hace 3 días

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Ventajas ofrecidas por este puesto de trabajo

Medical coverage

HSA

Vision coverage

Dental coverage

Health Care FSA

Vacation days

Sick days

Personal days

401K match

Life insurance

AD&D

Employee Assistance Program

Tuition reimbursement

United Way match

Volunteer opportunities

Game room

Descripción de la vacante

Ingram Content Group (ICG) is seeking a Business Systems Analyst (Library Services) in LaVergne, TN to translate business needs into scalable technical solutions. You’ll collaborate with stakeholders and IT, document functional specs, and contribute to QA testing and change management.

You will deepen understanding of current systems and act as an internal liaison to ensure deliverables meet documented requests and best practices.

Formación

Bachelor’s degree or directly related year-for-year experience.
At least 1 year of experience in business analysis or applications.
Experience with JIRA, Zendesk or related systems is preferred.

Responsabilidades

Collaborate across teams to create shared understanding of the problem to be solved.
Translate business requirements into technical requirements, including scope, detail, and process flows.
Document functional specifications using various tools to support findings.
Assist in QA testing to ensure requirements are met by new or changed processes.
Serve as first-level support for questions on performance, business logic and data.
Monitor performance and report on success.