Library Associate (PT)

Scott-County,-Mn; Savage (MN); On-site; USD 34,000 - 40,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

Scott County Library System in Savage, MN is seeking a Library Associate to welcome customers and assist with information and circulation tasks. You will handle account payments, provide technology assistance, and help plan and deliver library programs.

Hours and locations vary to serve customers; a strong background in customer service and technology, plus high school equivalency and two years of related experience, are required.

Qualifications

• Requires high school equivalency and two years of related experience.
• Strong background in customer service and technology.

Responsibilities

• Welcome customers to the library and assess their needs.
• Assist with circulation tasks: checkout, renewals, holds, interlibrary loan.
• Provide information services: research assistance, readers' advisory, instruction.
• Plan and deliver library programs and outreach activities.
• Handle account payments and process changes.
• Support Readmobile visits and community outreach initiatives.

Skills

Customer service

Technology proficiency

Education

High school diploma or equivalent

Job description

Hiring Range:$24.43 - $28.73/hourFull Pay Range:$22.98 - $34.49Job Summary:The Library Associate is key to creating exceptional customer experiences. Welcomes customers to the library and proactively assists customers through various aspects of using the library. Provides assistance to customers at information or circulation desks by answering information and account queries. Performs all circulation functions; assists customers with library accounts, including accepting payment; provides technology assistance; assists in planning, coordination, and delivery of library programs, services, and/or projects; and performs other duties as required by the needs of service. Hours and location of work may vary to best serve the needs of library customers; may work in multiple library facilities.Essential Duties:Supports local branch service delivery by welcoming customers to the library, assessing customer needs, and connecting customers with appropriate resources and staff; answering directional and informational questions; providing information services, including research assistance, readers' advisory, and instruction.Plans, delivers, and/or monitors programs, including early literacy classes; markets and promotes programs throughout the library system; and supports outreach to the community, including Readmobile visits.Assists customers with library accounts and materials, including processing account applications; verifying account information; checking materials in and out; renewing materials; placing holds and interlibrary loan requests; sorting and shelving materials; accepting payment and making change; and responding to customer concerns and disputes.Minimum Qualifications:Requires equivalency of high school and two years of related experience and a strong background in customer service and technology.The incumbent shall provide a reliable means of transportation for the performance of work responsibilities.Preferred Qualifications:Previous library experience.To view the full job description, please use the following link: Job Descriptions | Scott County, MNSELECTION PROCESSSelection for this position will be based on a minimum qualifications screening and rating of training and experience. Top candidates will be forwarded to hiring manager or supervisor for consideration for interview and/or additional assessments. Final selection will include a background check and approval by the County Board.The eligible register developed from this posting may be used to fill future FT and PT vacancies within this classification.Work Location:Savage, MNA comprehensive benefits package is provided for all employees who work 20 hours per week or more. For detailed benefit information visit the Scott County Benefit Hub