Library Assistant (Youth Services)

City of Round Rock; Round Rock (TX); In loco; USD 30.000 - 42.000; Tempo pieno

Descrizione del lavoro

The City of Round Rock' Round Rock Public Library seeks a friendly Library Assistant to join the Youth Services Team. This full-time role serves families and young patrons at the youth reference desk and supports programs and outreach.

Candidates should have strong communication and customer service skills, be comfortable with diverse communities, and be able to work evenings and weekends. Bilingual abilities are a plus.

Competenze

• High School Diploma or equivalent required.
• Associate's degree is preferred.
• Minimum two years of customer service experience, ideally in a library.

Mansioni

• Assist at youth reference desk and support youth programs and outreach.
• Create promotional materials and displays for youth collections.
• Open/close procedures and general library duties; assist at service desks.

Conoscenze

Customer service

Communication

Youth programs

Bilingual

Formazione

High School Diploma or equivalent

Associate's degree (preferred)

Descrizione del lavoro

Description

The Round Rock Public Library is seeking a friendly, customer-service-oriented Library Assistant to join our Youth Services Team. This full-time role is ideal for someone who enjoys working with the public, especially families and young patrons, and someone who thrives in a dynamic, creative, team environment. The Library Assistant will work at the youth reference desk, support youth programs, assist with outreach, and help keep our collections and services running smoothly.

We are looking for someone who can work a flexible schedule that includes evenings and weekends, interact professionally with library patrons of all ages, and contribute positively to a team-oriented environment. Candidates that are bilingual and have a flair for creative projects, especially related to youth marketing displays or program promotion, are strongly encouraged to apply.

Key Responsibilities

• Provide exceptional customer service to patrons, both in person and by phone, offering reference assistance with finding materials and resources via the online catalog, library computers.
• Support youth programs, including assisting with activities, outreach, teen and children's events, and general program preparation.
• Contribute to marketing and maintenance of youth collections by creating displays, bibliographies, and other promotional materials.
• Perform general library duties such as opening/closing procedures, troubleshooting computers, assisting at service desks, and participating in volunteer training and supervision.

Experience & Training

• High School Diploma or equivalent required, Associate's degree preferred.
• Minimum two (2) years of previous customer service experience, ideally in a library setting.

What We're Looking For

• Strong communication and customer service skills.
• Comfort working with children, teens, families, and diverse community members.
• Ability to adapt in a fast-paced environment and switch between tasks easily.
• Creativity—especially in designing displays or supporting youth-focused marketing efforts.
• Bilingual abilities are a significant plus.

If you enjoy connecting with the community, supporting youth literacy, and being part of a collaborative and mission-driven team, we encourage you to apply.