Library Assistant (Work-Study) – Multi-Campus AV Support

Careerwebsite; Boulder (CO); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Tuition remission for employee and/or/

Employer retirement plan with matching

Health, dental, vision insurance

Job summary

Naropa University is seeking a Federal Work Study Library Assistant to provide excellent customer service and perform general library tasks on the Arapahoe Campus. You will assist patrons with materials, manage circulation, and support various library operations across campuses.

The role requires strong communication, reliability, and a willingness to learn; several branches may require shifts across a semester. This is a part-time work-study position with hourly pay.

Qualifications

• Student must be awarded work study hours by the Naropa Financial Aid office.
• High degree of emotional intelligence, integrity, critical thinking, and communication skills.
• Ability to create and maintain a positive team environment and behave professionally with everyone encountered in the course and scope of the job duties.
• Highly self-motivated and detail oriented.
• Good customer service/interpersonal skills; great communicator.
• Able to work with a team.
• Willing and able to cover unscheduled hours a few times a semester.
• Must be punctual, and able to commit to a semester-long schedule.
• Experience with computers and technology.
• Willingness to learn, and interest in all Naropa curricula to support knowledge of collection.
• Able to regularly work at/commute to multiple Naropa University campuses.
• All job candidates must be able to demonstrate an appropriate level of understanding of and appreciation for the values of Naropa University for this job and the capacity to provide a rigorous clinical approach as evidenced in work, communication, collaboration styles, and other general workplace behaviors.

Responsibilities

• Creates and maintains a positive team environment and behaves professionally with everyone encountered in the course and scope of the job duties.
• Helps and communicates with patrons to find materials and resources, including but not limited to books, articles, recordings, etc.
• Performs all circulation functions accurately.
• Understands the library and university computer systems and platforms used to help library users.
• Places patron reservations for AV equipment.
• Troubleshoots AV, and computer network and printing issues with patrons.
• Helps patrons with basic research questions, knows when to refer to staff/librarians.
• Answers patron questions in person, over the phone, and via email and other web platforms.
• Maintains library order and organization, including basic cleaning of library areas.
• Shelves materials accurately using Library of Congress call numbers.
• Creates a professional and friendly library atmosphere, with a focus on customer service.
• Staffs at multiple library branches on different campuses.
• Helps all library staff with a wide variety of tasks and projects upon request.
• Other duties as assigned.

Skills

Customer service

Communication

Teamwork

Detail oriented

Punctuality

Problem solving

Technology literacy

Adaptability

Tools

Library systems

Job description

Naropa University is seeking a Federal Work Study Library Assistant to provide excellent customer service and perform general library tasks on the Arapahoe Campus. You will assist patrons with materials, manage circulation, and support various library operations across campuses.

The role requires strong communication, reliability, and a willingness to learn; several branches may require shifts across a semester. This is a part-time work-study position with hourly pay.